.Net Satisfaction Social Media Writing 
Startup Professionals Musings
JANUARY 5, 2020
Customer expectations of a relationship and personalization are stretching every business today, and pervasive use and confidence in social media by customers can override all your image building and marketing messages. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.
Startup Professionals Musings
MARCH 17, 2017
People follow influencers on social media to find what they buy, who they vote for, and which social causes they support. You can also establish authority by writing and public speaking. The most powerful way to grow your business and your career these days is to become a visible influencer in your domain.
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