Both Sides of the Table
OCTOBER 14, 2013
When computers moved from “green screens” to Windows we – the educated, young, technophiles – easily grasped the concept. It was hard to imagine customer service reps who had learned every keystroke short-cut by heart on a green screen and weren’t eager to embrace the obvious future.
socalTECH
MAY 18, 2009
The firm said it shipped more than 70 million PhotoStamps to customers since 2005. The USPS later reactivated the market test after Stamps.com implemented better screening of images.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SoCal CTO
JUNE 9, 2010
Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. Instead of making a few dollars per sale and hoping for thousands of sales, you sell to only a few customers, and charge much higher rates.
Startup Professionals Musings
MARCH 17, 2010
At VT KnowledgeWorks we screen prospective clients for their Market opportunity, for the Magic that they offer to their prospective customers, and for the Moxie displayed by the start-up team. Paul Graham built the mold at Y Combinator , which he founded back in 2005. The entry screenings are tough.
Both Sides of the Table
SEPTEMBER 28, 2011
He turned me down for a job in 2005. Customer support – After my pre-breakfast meeting I had my actual breakfast meeting. But it’s mostly customer service. Or ask Tasha to send you a screen shot of my weekly calendar. It’s an entrepreneur with whom I’ve been wanting to work for 6 years.
Both Sides of the Table
JULY 6, 2015
The first of question is about qualifying your potential customers aka leads. One thing I observed was that many customers wanted an “on premise” version of our software and were willing to pay extra money for it. We said to customers, “We only sell SaaS and we think that’s the right solution for you.
Both Sides of the Table
DECEMBER 9, 2010
When I started my second company in 2005 we decided to do everything differently. I had been selling large content management systems and storing documents for industrial-scale customers. Many of the biggest customers wanted to be able to physically walk through our data center – how could I give up something so strategic?
Expert insights. Personalized for you.
408 
Let's personalize your content