Startup Professionals Musings

DECEMBER 18, 2020

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Custom 173

Custom Customer Social Media Technical Review 173

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Custom Customer Tips 280

socalTECH

MARCH 30, 2011

Last week, El Segundo-based Accordent Technologies , a developer of webcasting and presentation services and software, was acquired by Polycom, in a $50M deal. They had been slowly building their technology and growing customers, and it was a very much break-even type of business. They were big names--Fortune 500 customers.

Capital 168

Capital Hermosa Beach El Segundo Invest 168