socalTECH

DECEMBER 20, 2016

Los Angeles-based programmatic advertising marketplace operator OpenX announced late Monday that it has opened up a new office in Japan, where it says it has moved into larger office space, and added account management, sales engineering, technical implementation, technical support and yield management resources.

OpenX 100

OpenX Technical Support Advertising Resource 100

socalTECH

JANUARY 13, 2011

Los Angeles-based CyberDefender , the Internet security software provider run by Gary Guseinov, announced Thursday that it has opened up a new, 220-seat call center in its Los Angeles headquarters. CyberDefender said its center is currently handling as many as 40,000 calls per week, for sales, technical support, and customer service.

Technical Support 180

Technical Support Los Angeles Sales Software 180

socalTECH

JULY 28, 2015

Tired of being the tech support person for your parents? Los Angeles-based HelloTech.com , a provider of in-home technical support and sales help, said Tuesday that it has launched a brand new site to help people purchase home technology services and products for their parents. READ MORE>>.

Technical Support 100

Technical Support Services Training Los Angeles 100

socalTECH

SEPTEMBER 16, 2015

Los Angeles-based HelloTech , the in-home, IT and technology help service founded by tech veteran Richard Wolpert, has raised $12.5M HelloTech said it will use the funding to aggressively expand its tech support service. The startup uses college students in order to provide in home technical support, with a focus on older users.

Orange County 100

Orange County Technical Support Los Angeles Services 100

socalTECH

JANUARY 24, 2012

Santa Barbara-based Make It Work , the in-home technical support and services firm headed by Eric Greenspan, told its customers Monday that it has launched a brand new, membership program called MIW Digital Advantage. Make It Work provides IT and computer help to home users, dispatched in the company's signature red Mini Cooper cars.

Tech Coast Angels 160

Tech Coast Angels Santa Barbara Technical Support Pricing 160

socalTECH

APRIL 28, 2016

Los Angeles-based HelloTech , the on-demand, in-home technical services company founded by serial entrepreneur and tech investor Richard Wolpert, said it is expanding into San Diego, and has begun offering up its services in the city. The company now offers up its services in Los Angeles, Orange County, and San Diego.

San Diego 100

San Diego Orange County Services UCSD 100

socalTECH

JUNE 22, 2011

Los Angeles-based CyberDefender , the developer of Internet security software and provider of technical support, said today that it has snagged a Kamran Izadpanah as its new Senior Vice President of Technology. Izadpanah has also served at the Los Angeles Times, Interactive Division, Edmunds.com, and J2 Global Communications.

ReachLocal 150

ReachLocal Technical Support Los Angeles Software Development 150

socalTECH

MAY 28, 2015

Almost everyone of a technical bent in the technology industry is familiar with that old routine: your parents, your friends, and your neighbors inevitably calls you for free technical support. However, almost no one really wants to be that technical support person. Why in home technical support?

Demand 100

Demand Technical Support Startup Seed Funding 100

socalTECH

AUGUST 2, 2011

Los Angeles-based CyberDefender , the developer of Internet security software and remote technical support, said Tuesday that Chairman and CEO Gary Guseinov has resigned. Reason for the resignation was not disclosed, however, the firm said it has implemented a "strategic plan" to achieve profitability at the publicly held firm.

Technical Support 100

Technical Support Software Software Development Los Angeles 100

socalTECH

NOVEMBER 15, 2011

(Editor's note: Los Angeles has always had strong ties to business in the UK, and the UK government has been very active in reaching out to Los Angeles technology firms in recent years. An office here, in the UK, can support the West Coast of the United States in the evening and Australasia in the morning.

Organization 209

Organization Startup Google Invest 209

socalTECH

JUNE 25, 2009

Los Angeles-based XCast Labs (www.xcastlabs.com) announced earlier this month that it has raised a $2.7M round of funding from the Pasadena Angels and Frontera Capital for a voice-over-IP service, and we thought we'd talk with Cliff Rees, the firm's CEO, to understand how the firm is different from those many providers.

IP 165

IP Pasadena Angels Pasadena Los Angeles 165