Blogging Coach Customer Software Review 
Startup Professionals Musings
JULY 18, 2015
Treat a startup as a customer, not a client. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control. It also highlights all aspects of required customer service, satisfaction, loyalty and referrals to peers.
Both Sides of the Table
JANUARY 6, 2014
The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Reviewing financial & operational performance. Offering a sparring-partner function on strategic decisions. Mentorship. As You Start to Mature.
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Both Sides of the Table
NOVEMBER 25, 2010
It is never as rewarding when you’re the coach (but coaching has many other benefits. Ask your customer why you lost. It’s one of my favorite blog posts. I had planned to blog about it at the time but I waited 2 days and the whole world blogged about it so I didn’t pile on.
Both Sides of the Table
NOVEMBER 25, 2010
It is never as rewarding when you’re the coach (but coaching has many other benefits. Ask your customer why you lost. It’s one of my favorite blog posts. I had planned to blog about it at the time but I waited 2 days and the whole world blogged about it so I didn’t pile on.
Both Sides of the Table
MAY 1, 2010
It makes no sense to meet in August or December due to travel schedules of most investors. For the record, this is not a secret, coded messages to companies for which I am on the board! They mostly understand your company, your customers, your competitors and your market but never as precisely as you do. That’s it.
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