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Using Social Media To Deal With Customer Trolls

InfoChachkie

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers. This pattern holds true for Tui Tai Expeditions.

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Startup Lessons From Pink Floyd’s Dark Side Of The Moon

InfoChachkie

Their deep understanding of their customers, an uncompromising drive to create a quality product and the courage to ignore the music industry's formulaic approach to producing hits resulted in the creation one of the top selling non-compilation albums of all time. Any time will do."

Startup 269
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Lean Startup Legend Steve Blank Discloses His Most Daring Guerrilla Marketing Tactics

InfoChachkie

Steve's first question was, “Who are our customers?" I) took the 300 latest cards, personally wrote a questionnaire and called 300 customers. SuperMac's main customer base were color desktop professionals. All of a sudden I now had customers telling what market, how to reach them and what applications are important.

Marketing 271
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Kerri Pollard Discloses Commission Junction’s Secret Weapon: Humble Confidence And A Healthy Dose Of Passionate Conviction

InfoChachkie

She then told the class of young entrepreneurs three stories, each of which underscores the powerful combination of humility, confidence and conviction. They also had a segment of customers that we hadn't been successful with - (I was there) to really learn. I used to like presenting in front of my 7th grade class.

Class 207
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Startup Lessons From The Beatles’ Biggest Failure

InfoChachkie

Most groups would have returned to Liverpool and continued to play occasional gigs while beginning their working class careers. Lesson - Startups have limited opportunities to secure key customers, investors and employees. Thus, when a customer, investor or partner makes a request, their motives must be dispassionately explored.

Startup 221
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Startup Lessons From Olympic Innovators

InfoChachkie

Rather than trying to do the same things better than their competitors, savvy entrepreneurs identify new ways to create and deliver value to their customers, which often result in sustainable competitive advantages. He quickly went from being a mediocre collegiate swimmer to a world-class champion, winning four Olympic medals in 1988.

Startup 198
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Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

The team subsequently earned a coveted position in Launchpad LA's current accelerator class after winning the Crowdstart LA competition. The company posted a Show HN entry entitled, " We built a better solution for customer analysis and support.". The posting resulted in 40points and about 30comments. Share and Enjoy.

News 198