Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it.

Startup 154

Startup Training Customer Custom 154

Both Sides of the Table

NOVEMBER 19, 2009

(In case it’s not obvious it’s a play on the Nike slogan, “Just Do It.&# ) I believe that being successful as an entrepreneur requires you to get lots of things done. Entrepreneurs make fast decisions and move forward knowing that at best 70% of their decisions are going to be right. This paralyzes most people.

Entrepreneur 414

Entrepreneur Technical Review Slides CTO Coach 414

Startup Professionals Musings

APRIL 1, 2023

Too many entrepreneurs I know still believe that that their great idea will carry the startup, and they may even minimize their own value, especially if they have introvert tendencies. Yet most investors agree that the “idea” is worth nothing alone, and it’s the entrepreneur execution that counts. Remember the rule of one.

Startup 117

Startup Ideas Social Network Technical Review 117

Both Sides of the Table

DECEMBER 11, 2022

In those years I learned to properly build product, price products, sell products and serve customers. SEEING THINGS FROM THE VC SIDE OF THE TABLE While I was a VC in 2007 & 2008 those were dead years because the market again evaporated due the the Global Financial Crisis (GFC).

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

Startup Professionals Musings

OCTOBER 23, 2015

If an entrepreneur can’t build a culture of excitement and commitment at a startup, the chances of long-term success are negligible. That’s why they insist on spending a day with your team as part of the due diligence process. As a mentor to entrepreneurs, I often get asked what you can do to build the right culture.

Entrepreneur 102

Entrepreneur Technical Review Mentor Training 102

Startup Professionals Musings

APRIL 16, 2022

Every entrepreneur and business leader I know realizes that it takes a dedicated team to build and run a successful business, and nurturing that team is one of your most important priorities. I will summarize these here, with my insights, for your review and implementation: Physical health. Emotional stability. Environmental safety.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

JANUARY 15, 2020

For startups, the entrepreneur and founder is almost always the face of the company. Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. I have seen too many careers and businesses fail due to projects that went off the rails. Loners need not apply.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JULY 5, 2020

Too many entrepreneurs I know still believe that that their great idea will carry the startup, and they may even minimize their own value, especially if they have introvert tendencies. Yet most investors agree that the “idea” is worth nothing alone, and it’s the entrepreneur execution that counts. Remember the rule of one.

Startup 132

Startup Tips Ideas Entrepreneur 132

Startup Professionals Musings

APRIL 26, 2014

Many entrepreneurs fantasize about days longer than 24 hours, convinced that their new venture could change the world, if they just had more time. However, this topic is particularly critical to entrepreneurs, who struggle with challenges and crises every day that they didn’t anticipate.

Entrepreneur 105

Entrepreneur Technical Review Email Social Media 105

Startup Professionals Musings

JANUARY 19, 2022

As I talk to business owners and entrepreneurs, I’m surprised at how many complain about team members who feel taken for granted , or have contributions not appreciated. Coach them that working hard, over long hours, is not enough. Great communication inside the organization and outside is the key to value.

Coach 119

Coach Organization Technical Review Satisfaction 119

Startup Professionals Musings

OCTOBER 24, 2013

Too many entrepreneurs I know still believe that that their great idea will carry the startup, and they may even minimize their own value, especially if they have introvert tendencies. Yet most investors agree that the “idea” is worth nothing alone, and it’s the entrepreneur execution that counts. Remember the rule of one.

Entrepreneur 109

Entrepreneur Startup Ideas Social Network 109

Startup Professionals Musings

AUGUST 17, 2022

During my many years of mentoring professionals and entrepreneurs in business, I more often see people focusing on how to get their ideas heard , than how to promote themselves. Technical skills are important, but your ability to build and nurture relationships with others is more important for leadership growth and career advancement today.

Tips 121

Tips Social Media Mentor Technical Review 121

Startup Professionals Musings

MAY 24, 2019

Yet, in my daily role as an advisor to entrepreneurs and small business owners, struggling to boost revenues, profits, and earnings, I still see too many managers falling back on command-and-control, a focus on weaknesses, and not enough time for people. Your people will expect more coaches than bosses. Change is hard.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

JULY 16, 2016

Too many entrepreneurs I know still believe that that their great idea will carry the startup, and they may even minimize their own value, especially if they have introvert tendencies. Yet most investors agree that the “idea” is worth nothing alone, and it’s the entrepreneur execution that counts. Remember the rule of one.

Entrepreneur 58

Entrepreneur Marketing Startup Ideas 58

Both Sides of the Table

JULY 1, 2010

You’ll get sales information from your VP of Sales, marketing information from your VP Marketing, tech information from your CTO and so on. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

socalTECH

NOVEMBER 2, 2017

Anne Fulton: Fuel50 is a career pathing startup, part of the HR technology landscape. We're a disruptor, the third wave in human resources technology. You can find a mentor, a coach, a project, or experience, to help you prepare for the role you are looking for. I can't help myself in being an entrepreneur.

Help 100

Help Southern California Startup Technical Review 100

Startup Professionals Musings

MARCH 21, 2016

The reality is that entrepreneurs usually don’t have the money or time for executive recruiters to do the filtering and selection for them. Next comes the more arduous process of reviewing every applicant, looking for key attributes including the following. Get it reviewed and approved by peers, including salary and perks.

Technical Review 56

Technical Review Coach Training Screening 56

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Tips 75

Tips Marketing Technical Review Startup 75

Startup Professionals Musings

NOVEMBER 4, 2015

For startups, the entrepreneur and founder is almost always the face of the company. Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain.

Technical Review 100

Technical Review Organization Coach Invest 100

Startup Professionals Musings

DECEMBER 9, 2022

One of the attributes that I often recommend to the business professionals and entrepreneurs I mentor is to always be totally accountable for your actions and ideas. I too often see people who are quick to make excuses, blame failures on peers or customers, or see management as the reason for their lack of productivity.

Activity 109

Activity Organization Mentor Training 109

Both Sides of the Table

JANUARY 6, 2014

And here’s an important point that I think modern entrepreneurs often forget: Investors are “co-owners” of your business. The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Mentorship.

Startup 325

Startup Sales Technical Review Software Review 325

Startup Professionals Musings

MAY 21, 2021

In my current role as a consultant to entrepreneurs and small business owners, I’ve accumulated my own list of insights on how some people get more done. Start with your own story, the mission of your business, and how to make everyone in your domain, including customers, into advocates and teachers.

Technical Review 123

Technical Review Coach Satisfaction Mentor 123

Startup Professionals Musings

JULY 13, 2018

Here are some specific actions I now recommend to every entrepreneur, and to every senior executive, to get top performance from every member of their team: Clearly and iteratively communicate team goals and objectives. Practice process coaching, but not edicting decisions. No one can be a top performer in these environments.

Technical Review 51

Technical Review Startup Training Netflix 51

Startup Professionals Musings

MAY 22, 2017

If you see signs of internal misalignment, such as too many meetings, overload of emails, or lack of engagement at any level, now is the time to take action before customers and employees both sense it and leave you. Update skill requirements as technology and the market changes. Assure team alignment of values with company values.

Company 54

Company Companies Technical Review Coach 54

Startup Professionals Musings

AUGUST 19, 2019

Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Always be civil and diplomatic, and don’t allow emotions to cloud the situation.

Tips 97

Tips Technical Review Examples Coach 97

Startup Professionals Musings

JUNE 19, 2013

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many entrepreneurs that focus on the basics of marketing too little and too late. How many customers will have any idea what this means to them?

Startup 103

Startup Marketing Social Media Technical Review 103

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. This is probably because many founders are product or technology people. I only found out through customer meetings.

Sales 346

Sales Startup Technical Review Customer 346

Both Sides of the Table

MAY 4, 2013

Because entrepreneurs often went to lawyers at their earliest stages to get their company registration done. Entrepreneurial lawyers like Don Lee , Dave Young or Ted Wang are good at sussing out which entrepreneurs are high potential. I tapped my friends at big tech companies (Salesforce, Google, Oracle). I attended events.

Startup 361

Startup Venture Capital Pricing Technical Review 361

Startup Professionals Musings

JULY 22, 2018

Too many entrepreneurs I know still believe that that their great idea will carry the startup, and they may even minimize their own value, especially if they have introvert tendencies. Yet most investors agree that the “idea” is worth nothing alone, and it’s the entrepreneur execution that counts. Remember the rule of one.

Ideas 59

Ideas Marketing Startup Entrepreneur 59

Startup Professionals Musings

NOVEMBER 21, 2015

Based on my experience advising entrepreneurs, I’m convinced that success is often more a mindset than a specific set of skills or intelligence. A fixed mindset is when entrepreneurs believe their abilities and market are fixed, and the challenge is to make the best of the hand already dealt. Most experts call this a growth mindset.

Startup 55

Startup Entrepreneur Technical Review Customer 55

Startup Professionals Musings

MAY 15, 2017

Yet in this age of technology, many seem to favor tools and data to get the edge, or can’t find the time to talk to real people. Each time I mentor an entrepreneur, I learn new things about their technology, customers, and business domain. Regularly review progress and adjust focus (Review and Renewal).

Mentor 61

Mentor Technical Review LAMP Coach 61

Startup Professionals Musings

OCTOBER 7, 2015

Many entrepreneurs fantasize about days longer than 24 hours, convinced that their new venture could change the world, if they just had more time. Learn to use time-saving strategies, including delegation to team members, freelancers, or technology. Get a neutral eye review before submitting critical work.

Technical Review 104

Technical Review Entrepreneur Email Social Media 104

Both Sides of the Table

MAY 4, 2013

Because entrepreneurs often went to lawyers at their earliest stages to get their company registration done. Entrepreneurial lawyers like Don Lee , Dave Young or Ted Wang are good at sussing out which entrepreneurs are high potential. I tapped my friends at big tech companies (Salesforce, Google, Oracle). I attended events.

Venture Capital 347

Venture Capital Startup Pricing Invest 347

socalTECH

MAY 23, 2017

No one has ever been able to execute on that from a technology standpoint before. We are a technology company, not an ad agency, and we are really just a bunch of nerds who believe we can turn this thing upside down, and let people try those apps out before downloading. What we do, is we build a full-fidelity demo for a customer.

Startup 113

Startup Southern California UCLA Technical Review 113