Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

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Startup Professionals Musings

SEPTEMBER 25, 2022

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Customer relationships culture is slipping.

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Startup Professionals Musings

FEBRUARY 12, 2021

For example, Elon Musk says he seeks out innovations from his team by constantly asking them how they can make things better, how often they get out of internal meetings and into customer shops, and actively encouraging them to try new things. Spend more time mentoring and coaching your team.

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Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. The right people will recognize the big picture.

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Startup Professionals Musings

AUGUST 1, 2022

For example, I often hear from aspiring entrepreneurs that “I had that idea first, and he stole it, and is now making money on my idea.” If necessary, use a strengths coach, and always start a business which highlights your signature strengths. The first challenge is to find your strengths. Values are your most valuable assets.

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Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

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Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

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Startup Professionals Musings

JANUARY 2, 2021

Perhaps you need to do more to be a role model for accountability , and provide more coaching on exactly what it means. For example, a couple of years ago, Starbucks' chief executive officer, Kevin R. You are in the best position to take the initiative to address growth, emerging technologies, and changing customer needs.

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Startup Professionals Musings

MARCH 22, 2023

Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. For example, founder Blake Mycoskie of TOMS shoes inspired everyone by highlighting and effectively communicating the higher purpose from of helping the needy by donating a pair of shoes for every pair sold.

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Startup Professionals Musings

JULY 31, 2021

In reality, the picture is a bit larger than this, as outlined in the classic book “ Leading with GRIT ,” by Laurie Sudbrink, a well-known business leadership coach and speaker. Usually these people think they are doing a great job, and are totally oblivious to their unhappy customers or cash drain.

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Startup Professionals Musings

MARCH 18, 2022

Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers. How about in your industry? Don’t forget these.

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Startup Professionals Musings

AUGUST 19, 2023

In my opinion, great examples in today’s entrepreneur world include Elon Musk (Tesla), Jeff Bezos (Amazon), and Richard Branson (Virgin Group). These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need.

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Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. We all have strengths and weaknesses.

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Startup Professionals Musings

OCTOBER 13, 2023

You must give them a strong sense of self-efficacy by championing autonomy, encouraging them to think big, and coaching them on areas to improve. Teach team members by example, monitoring, and feedback, to gain awareness of what motivates them, triggers them, and where their biases lie. Show humility by being honest about mistakes.

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Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty.

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Startup Professionals Musings

DECEMBER 21, 2019

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Customer relationships culture is slipping.

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Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Emotional stability. Other studies have shown a return of up to 400 percent for this approach.

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Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

MARCH 2, 2020

For example, I have a friend with a Ph.D. In addition, creating a business requires leading and interacting with other people, including partners, investors, and customers. For example, I often cite the case of Bill Gates and Steve Ballmer , who grew Microsoft together. You must also learn from your customers.

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Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Loners need not apply.

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Startup Professionals Musings

FEBRUARY 24, 2021

For many, it’s hard to make the switch from that top-down order-giving culture, and it’s hard to find the time to recruit and coach the new team members you need to scale the business to success. You need them to make a personal commitment to customer service, improved quality, and change to improve the future.

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Startup Professionals Musings

APRIL 20, 2022

Be sure to encompass all your constituents, especially including customers. Whole Foods , for example, has built their business with a commitment to natural and organic foods, and have a culture of loyal employees and customers, resulting in 500 stores worldwide. Commit to delivering a positive customer experience.

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Startup Professionals Musings

NOVEMBER 10, 2021

Thus there are some key things that we can do as a leader to improve people’s self confidence and ability to deliver, as well as be a better example for others: Practice what you preach on accountability. For example , Starbucks' chief executive officer, Kevin R. First of all, you need to be a role model for accountability.

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Startup Professionals Musings

FEBRUARY 1, 2023

Work intensity could be anything from number of meetings in a day, to number of production line emergencies, to number of angry customers during a shift. High work intensity causes stress and fatigue, which you can mitigate, for example, by making sure meetings end a few minutes before the hour.

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Satisfaction Metrics Competition Examples 108

Startup Professionals Musings

FEBRUARY 3, 2021

In fact, customers today also seem more attracted to companies with a higher purpose than profit. Every business will offer you many opportunities in this regard, including honing your communication skills, new business models, and exciting customers. He enjoys the learning from these calculated risks.

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Startup Professionals Musings

JUNE 9, 2023

For example, if you are an entrepreneur seeking investment or a cofounder, there is no substitute for networking at industry and startup conferences in your area. If you are an introvert like me, this may be difficult, but remember that your business needs collaboration with partners and vendors, as well as good customers.

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Startup Professionals Musings

MARCH 23, 2022

Team members, as well as customers, like to feel connected and inspired by a worthy non-business objective, such as helping the disadvantaged, saving the environment, or supporting inclusivity. This created a connection with both his team and customers. You really need their insights and customer interaction feedback.

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Startup Professionals Musings

DECEMBER 4, 2020

In my opinion, great examples in today’s entrepreneur world include Elon Musk (Tesla), Jeff Bezos (Amazon), and Richard Branson (Virgin Group). These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need.

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Oracle Organization Examples Coach 124

Startup Professionals Musings

SEPTEMBER 8, 2023

Unlike the mentor, who is a coach and teacher, the advocate inspires you to be the best that you can be. The trailblazer is not overly competitive, but always is a few steps ahead and enjoys setting an example that you are inspired by, or motivated to follow. Workship - Advocate. Workship - Trailblazer.

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Startup Professionals Musings

NOVEMBER 1, 2019

For example, I often hear from aspiring entrepreneurs that “I had that idea first, and he stole it, and is now making money on my idea.” If necessary, use a strengths coach, and always start a business which highlights your signature strengths. The first challenge is to find your strengths. Values are your most valuable assets.

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Coach Satisfaction Ideas Entrepreneur 70

Startup Professionals Musings

DECEMBER 6, 2020

For example, I’ve always been impressed with how improvisational comedy never loses its positive impact, no matter how controversial the subject matter. Elon Musk , as an example, is impressive in his broad knowledge and interest in electric vehicles, getting humans into space, and new energy technologies.

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Startup Professionals Musings

SEPTEMBER 10, 2023

Examples of companies already coaching their teams on these mental strategies include Google, Starbucks, AOL, and more: Mentally be fully present and engaged in the current task. I concur, based on my own extended career in business and mentoring entrepreneurs. Presence is foundational for focus and mindfulness.

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Startup Professionals Musings

JUNE 10, 2020

Every investor can recite examples of passionate entrepreneurs who seek funding for a worthy cause, like feeding the hungry, without a real business case for who will pay. It’s easy for you to blame someone else in the organization, economic conditions outside, or even overly demanding customers, when things are not going well.

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Startup Professionals Musings

NOVEMBER 25, 2022

Thomas Edison is a classic example. Don’t be hesitant to use coaches, mentors, and other resources to test and improve your image by others, and your perceptions of business realities and biases. The business world today is very competitive, and customers are more and more demanding.

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Startup Professionals Musings

MARCH 13, 2023

Everyone knows and admires a few trusted leaders in business, for example, Richard Branson , founder of Virgin Group and Warren Buffett , founder of Berkshire Hathaway. Of course, you should always be available and willing to coach members when requested, or share your experience and skill.

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Startup Professionals Musings

JUNE 22, 2020

Time and experience in business teaches you to listen for potential customers, and carefully evaluate the real business potential. You don’t need permission from anyone, and you are less dependent on coaching and mentoring from the rare skilled and available people that most smart young founders depend upon.

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Startup Professionals Musings

AUGUST 19, 2019

Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Your challenge is to adapt to them. One of these without the other is a recipe for disaster.

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Startup Professionals Musings

JULY 15, 2020

For the business to prosper, every employee, and your customers, must know and relate to your core values, such as product excellence, care for the environment, and personal integrity. Thus you must constantly prepare for this stage by listening to customers, measuring customer value, and watching outside forces.

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