TechCrunch LA

NOVEMBER 7, 2019

Wrench , the Seattle-based on demand vehicle maintenance and repair service for consumers and fleets, has raised $20 million in its latest round of financing. The company’s round was led by Vulcan Capital with additional participation from Madrona Venture Group, Tenaya Capital and Marubeni Corp.

Demand 100

Demand Services Los Angeles Mobile 100

Startup Professionals Musings

OCTOBER 9, 2020

The traditional model for hiring permanent employees who can grow their career with your company just doesn’t work, and can jeopardize your business before it even gets traction. You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists.

Competition 168

Competition Startup Demand Training 168

TechCrunch LA

SEPTEMBER 30, 2019

Two years after the Los Angeles-based fintech startup Dave launched with a suite of money management tools to save consumers from overdraft fees , the company is now worth $1 billion thanks to a nascent banking practice that had investors lining up. “We think the company is quite a bit more valuable than [$1 billion].

Company 262

Company Companies Startup Tips 262

TechCrunch LA

APRIL 26, 2022

We first met the Chicago-based company and its founder and CEO Vitaly Alexandrov last year when we reported that Food Rocket launched in the Bay Area , going up against the likes of Amazon Fresh, DoorDash, Instacart and Gopuff, which is no easy feat given each of the company’s footprint. We are creating new habits of customers.

Funding 246

Funding Demand Los Angeles Competition 246

TechCrunch LA

APRIL 9, 2020

There could be more demand for electric vehicles post COVID-19 crisis, believes Energica founder Livia Cevolini. The CEO of the high-performance Italian motorcycle manufacturer offered that point of optimism, as her Modena based EV company remains closed by government decree. One of those is greater demand for EVs after the pandemic.

Technical Review 277

Technical Review Competition Demand Sales 277

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. For these companies, it looks like a rosy picture. But if you ask anyone in the ecosystem of customer acquisition?—?founders,

Product 424

Product Platform Advertising Acquisition 424

Berkonomics

NOVEMBER 24, 2022

In one industry I know well, the dominant player with 22% market share was acquired by one of the largest companies in the technology world. Everyone, including those connected with the newly acquired dominant player, wondered what changes would affect their company and their personal lives and fortunes.

Resource 156

Resource Competition Examples Customer 156

Startup Professionals Musings

JULY 31, 2019

After working in business at all levels, and consulting to entrepreneurs for years, I’m still surprised to see so many situations where things that should be easy are painful to customers, and lead to customers hating your business. For example, I recently picked up my phone to call a well-advertised local company for a TV repair.

Customer 83

Customer Custom Demand Examples 83

Berkonomics

FEBRUARY 28, 2011

Place your cash bets behind proven demand. The term, “demand pull – cost push” was created by the great economist, John Maynard Keynes, to describe the two primary drivers of economic inflation. Push the costs into market niches where you seed your marketing, and experience the pull of customer demand as a result.

Demand 136

Demand Resource Pricing Study 136

Startup Professionals Musings

MARCH 4, 2019

Is your marketing focus product-centric or customer-centric ? With a wealth of products now available, customers look for the most memorable experience , not just the best product. Amazon is very customer-centric, but it can make all the difference in retail as well as online. Status factors are more important than demographics.

Customer 85

Customer Custom Product Metrics 85

Startup Professionals Musings

SEPTEMBER 15, 2021

I believe this option will continue to spread to other companies, states and countries. Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community. Doing business is a human process.

Startup 149

Startup Organization Customer Custom 149

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

TechCrunch LA

FEBRUARY 3, 2021

It seems, however, that the company has found plenty of opportunity for growth while remaining focused on the San Francisco Bay Area. Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base. Image Credits: Good Eggs.

Southern California 318

Southern California Orange County San Diego Commerce 318

Startup Professionals Musings

AUGUST 28, 2022

Employees and customers alike are looking for meaning, not simply employment and commodity prices. Every company needs this focus to attract the best minds and loyalty in both categories. Companies can use this strategy to improve their profitability and competitive advantage. Doing business is a human process.

Organization 143

Organization Startup Pricing Customer 143

TechCrunch LA

MARCH 20, 2019

Postmates is launching a new feature called Postmates Party that lets customers within the same neighborhood pool their orders. In return, these customers get the food delivered for free, eliminating a major pinch point for potential Postmates users. cities in which it currently operates. billion valuation.

Orange County 200

Orange County Long Beach San Diego Los Angeles 200

socalTECH

MAY 19, 2015

On-demand, delivery startup Schlep and Fetch (www.schlepandfetch.com) wants to be the place you contact first to get practically anything delivered for you, whether that's a food order or something you forgot to pick up from home. Bryson Strauss: We are an on-demand delivery service. Need something--anything--delivered in Los Angeles?

Demand 100

Demand Tech Coast Angels Startup Pasadena Angels 100

Startup Professionals Musings

FEBRUARY 28, 2022

I’m convinced that you can’t stay competitive that way with today’s customers, and today’s employees. It’s time to push decision making down into the organization –insisting that the people closest to the customer and the markets learn and make the decisions. Don’t demand or assume immediate and certain answers.

Competition 116

Competition Organization Customer Custom 116

Southern California Edison Blog

JUNE 15, 2020

Telecom carriers require reliable networks to provide telecommunications services to their customers. Without the proper capacity or availability to carry the necessary traffic, telecoms will have trouble attracting new business and remaining competitive. What is a Carrier-Grade Network? Key benefits include: High availability.

Networking 54

Networking Company Companies Design 54

Both Sides of the Table

MAY 20, 2020

It won’t happen right away but I’ve seen some innovative companies doing exactly this in places like Australia where they are taking a more liberal approach to allowing drone deliveries. they just put up with the food delivery company fees. Customers were happy and restaurants focused on their in-store business.

SaaS 242

SaaS Customer Custom Technical Review 242

Startup Professionals Musings

NOVEMBER 30, 2022

While these investors, and early customers, will always argue that they found you, I’m convinced that there is no substitute for aggressive networking on your part. Ability to relate aspirations to customer needs. You need to show insights to real customers and their needs, that get beyond your passions and projections.

Startup 113

Startup Customer Custom Technical Review 113

Startup Professionals Musings

MAY 29, 2023

Diagnosing and understanding the customer problem. This means all business people, especially entrepreneurs, need to get beyond the presentations and the experts, to actively listen to real customers. They need to ask customers the difficult questions, and really understand costs versus benefits, as well as competitive alternatives.

Startup 154

Startup Sales Entrepreneur Customer 154

Startup Professionals Musings

JANUARY 29, 2021

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Obviously, both are required for a company to stay healthy and growing. Even process changes require people first.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Tech.Co

FEBRUARY 16, 2024

As inflation rates spiral and consumer demand takes a hit, business owners are forced to be more mindful of their bottom lines than ever. FedEx Small Business Grant For: Small businesses Amount: Up to $50,000 Grantor: FedEx FedEx's Small Business Grant is a grant contest run by delivery company FedEx. credit score: 625 The U.S.

Technical Review 194

Technical Review Software Review Startup Competition 194

TechCrunch LA

AUGUST 9, 2022

Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.

Help 195

Help Startup UCLA Tool 195

Startup Professionals Musings

OCTOBER 22, 2022

By default, innovation in every business decreases over time, and continuous innovation requires ongoing initiatives and measures of customer perceived value. The long-standing rule of thumb that companies have ten years between significant disruptions was reset a few years ago to five years, according to experts Larry Downes and Paul Nunes.

Metrics 102

Metrics Startup Organization Demand 102

Startup Professionals Musings

MARCH 3, 2023

Most technical entrepreneurs I know demand the discipline of a product specification or plan, and then assume that their great product will drive a great business. These requirements must be based on market analysis, expert input, and existing customer feedback. Opportunity segmentation and competitive environment.

Product 112

Product Summary Activity Entrepreneur 112

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Berkonomics

MARCH 5, 2020

In the creation of a young company, there are five principal risks to be addressed by the entrepreneur. One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer. And fifth: Competitive risk. .

Outsource Development 156

Outsource Development Ideas Resource Patents 156

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

OCTOBER 23, 2021

Some investors seem to focus wholly on the strengths of the management team, or a sustainable competitive advantage, and in reality these are the core attributes for every funding equation. Relevancy for an early-stage company is the discovery and understanding of the real addressable market for a product or service.

Education 151

Education Customer Custom Sales 151

Startup Professionals Musings

FEBRUARY 12, 2016

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Tie customer experience to all compensation and recognition.

Customer 56

Customer Custom Startup Competition 56

Startup Professionals Musings

NOVEMBER 7, 2022

After many years in business, working in large companies as well as startups, I’m no longer surprised at why mature and successful companies struggle with introducing innovative new ventures as the market and environment changes. Make sure everyone comes with an entrepreneur mindset for real innovation.

Incubator 143

Incubator Seed Funding Metrics Customer 143

Startup Professionals Musings

JANUARY 22, 2022

Customers pay for solutions, but there is no market for ideas. A related “red flag” in a business plan is a missing competitive analysis section, or a short paragraph that essentially says, “this product has no competition.” The way to make money is to make something people or companies need (not necessarily what they want).

Ideas 145

Ideas Startup Tips Competition 145

Startup Professionals Musings

FEBRUARY 10, 2023

Taking on equity investors to fund your company is much like getting married – it is a long-term relationship that has to work at all levels. Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan.

Technical Review 138

Technical Review Startup Innocal Offshore 138

Startup Professionals Musings

JANUARY 25, 2020

By default, innovation in every business decreases over time, and continuous innovation requires ongoing initiatives and measures of customer perceived value. The long-standing rule of thumb that companies have ten years between significant disruptions was reset a few years ago to five years, according to experts Larry Downes and Paul Nunes.

Startup 138

Startup Organization Demand Customer 138

Startup Professionals Musings

FEBRUARY 12, 2022

The solution is to establish and maintain a culture and processes that don’t view change as a discrete event to be spotted and managed, but as an ongoing opportunity to improve competitiveness. The following initiatives that Chris and Tammie define for large companies apply just as directly to startups: Improve change awareness.

Startup 116

Startup Training Statistics Summary 116

Startup Professionals Musings

NOVEMBER 23, 2019

Employees and customers alike are looking for meaning, not simply employment and commodity prices. Every company needs this focus to attract the best minds and loyalty in both categories. Companies can use this strategy to improve their profitability and competitive advantage. Doing business is a human process.

Organization 128

Organization Startup Pricing Customer 128