Startup Professionals Musings

APRIL 29, 2023

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JUNE 25, 2023

For example, many companies are fighting the remote work trend by bringing team members back to the office where they can better focus together on improving customer experience. You will see greater productivity, and employees will have a better experience and more satisfaction.

Customer 113

Customer Custom Training Tool 113

Startup Professionals Musings

JULY 21, 2023

How will work productivity and quality be impacted, and what effect will it have on personal careers, job satisfaction, and work-life balance? In my experience, a great office culture will enhance every team member productivity, as well as personal satisfaction. Communicate your desire to achieve work-life balance for all team members.

Coach 85

Coach Satisfaction Activity Sites 85

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. For example, a few years ago, TD Bank wanted to thank their customers in a memorable way for being their customers.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

NOVEMBER 25, 2022

Thomas Edison is a classic example. He went on to start many successful companies, including General Electric. You will learn to recognize that some friends and colleagues are always downers, and get their satisfaction from snuffing out your aspirations through negative thinking. Don’t let anyone kill your dreams and passion.

Startup 122

Startup Satisfaction Summary Coach 122

Startup Professionals Musings

AUGUST 3, 2020

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JANUARY 6, 2021

For example, Mark McClain, cofounder and CEO of SailPoint Technologies , created an employee growth culture resulting in growth of forty percent a year, with more than $100 million in revenues. The company has since gone public, and is still a market leader. Track competition to stay ahead of copycats.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

APRIL 6, 2022

These authors have enjoyed leadership positions in big companies, as well as small, and distill their advice from interviews with dozens of business owners of all sizes around the country. Even a successful bigger business will bring additional responsibilities, new competition, and more demands on your time.

Satisfaction 92

Satisfaction Training Customer Custom 92

Startup Professionals Musings

NOVEMBER 5, 2022

As a business consultant with experience in large companies as well as startups, I often hear about dysfunctional management hierarchies, as well as the value provided by exceptional ones. These authors provide inside details of recent management experiments, as well as historical data from both successful and failed traditional companies.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

APRIL 27, 2022

Current examples include Conscious Capitalism® , popularized by John Mackey, The B Team , founded by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 35 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

DECEMBER 22, 2021

A winning linked focus example is to choose a higher purpose common to all cultures, such as protecting the environment, or helping the underprivileged. At every Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve any guest issue and make the stay positively memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

APRIL 8, 2019

Image via Wikipedia The challenge for all of us in business is to improve competitiveness by improving employee productivity and reducing costs. Unfortunately, work and satisfaction have become an oxymoron in many businesses. I believe the only way to improve engagement is to make work more satisfying. No one likes useless work.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

JANUARY 1, 2021

Most business professionals I know will go to great lengths to take a neutral position on internal business conflicts, on the assumption that all conflict is bad for the company as well as their political future. Make sure the process is respectful of their needs as well as yours. Don’t let it be just a conflict over graphic design.

Activity 145

Activity Organization Examples Satisfaction 145

Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Seek customer feedback on ways to improve value and satisfaction. Measure progress through metrics on sales, revenue, and penetration.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

NOVEMBER 23, 2022

The result is fewer and fewer new ideas are volunteered by prospective leaders and key team members, and the business suffers from poor customer satisfaction or loss of market share. Your challenge is to show examples of forward-thinking companies that are ahead by doing things differently.

Ideas 116

Ideas Netflix Resource Customer 116

Startup Professionals Musings

JULY 19, 2010

Quite possibly your perception is the young adult working dutifully in the company mailroom. Due in large part to the current economy and an ultra-competitive job market, a Gen-Y entrepreneurial tsunami is already upon us. More and more, they choose to intern at a dynamic small company or startup. Satisfaction vs. Stress.

Competition 96

Competition Startup Technical Review IBM 96

Startup Professionals Musings

MAY 8, 2022

For example, is the person who starts a new trend likely to be the one who controls it through the growth phase? Should you start a company solo or find co-founders to help you? Should the founder keep the company small, try to adapt, or step aside in favor of a seasoned business executive? The founding team size dilemma.

Startup 130

Startup USC Entrepreneur Statistics 130

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. Maximize your impact on the success of the company. Entrepreneurial thinkers always think and act like they own the company. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

SEPTEMBER 27, 2021

This book is focused on strategic customer support jobs in every company, but I believe the hiring rules apply equally well to every job in a startup, since customer focus has to be pervasive from the beginning in modern new companies. Highlight your good relationships. Tendency to question and qualify. Low need for approval.

Startup 135

Startup Customer Custom Tool 135

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Customers won’t know that vendors are not employees of your company. Outsourcing can give your startup a more mature image.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

OCTOBER 6, 2021

For example, no one should be convinced that Elon Musk is following someone else’s lead as he charges ahead with Tesla, SpaceX, and other initiatives. Every person and every company needs a set of core values. The more you use your new-found leadership ability, the greater will be your satisfaction and confidence.

Entrepreneur 132

Entrepreneur Course Satisfaction Guide 132

Startup Professionals Musings

SEPTEMBER 27, 2019

In today’s world of growing competition and customer evolution , holding your own, and growing to the next level is a constant challenge that can never be ignored. Even companies with long-established and well-respected brands, such as Apple and Amazon, can’t afford to rest on their laurels. Building a business is not a solo act.

Ideas 77

Ideas Customer Custom Competition 77

Startup Professionals Musings

JULY 28, 2019

Current examples include Conscious Capitalism® , popularized by John Mackey, The B Team , founded by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 35 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Startup 93

Startup Entrepreneur Capital Examples 93

Startup Professionals Musings

JULY 11, 2018

Thus without thinking, every company becomes more static. In fact, innovation needs to be an integral part of the company culture and every process from the beginning. For example, Google has institutionalized innovation through a manifesto initiated by Marissa Mayer in her early days as a VP there.

Satisfaction 53

Satisfaction Startup Competition Customer 53

Startup Professionals Musings

APRIL 1, 2019

For example, Howard Schultz was not the founder of Starbucks, but started his career in one of their first 60 shops. Get out of dead-end jobs, and don’t be afraid to move on to a new company if the current one is not healthy. Conversely, the best owners are those who relate to the positions of their employees.

Technical Advisors 75

Technical Advisors Startup Satisfaction Customer 75

Startup Professionals Musings

JULY 1, 2016

Thus if you want to change the world with your new business, you need to follow the example of startups like Zappos , which hires according to cultural fit first. Your team members follow your actions on integrity and follow-through, much more than any written company policy. Building morale is not a one-time task. Start today.

Startup 58

Startup Examples Mentor Activity 58

Startup Professionals Musings

OCTOBER 27, 2017

She presents a convincing array of real examples that we have all seen, and offers the following reality principles for business leaders and professionals who want to turn this trend around in their environment: Always give others the benefit of the doubt – assume noble intent. hours per day distracted by drama.

Satisfaction 55

Satisfaction Coach Mentor Training 55

Startup Professionals Musings

SEPTEMBER 2, 2018

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

NOVEMBER 7, 2016

For example, even though we were leading an entrepreneurial effort within IBM, we found it a challenge to deal with the inbred mainframe culture, reverence for process, and accounting practices of a large company. The culture of a large technology company is to rely on internal development or large, stable, and proven external vendors.

IBM 85

IBM IBM Entrepreneur Technical Review 85

Startup Professionals Musings

AUGUST 10, 2019

For example, is the person who starts a new trend likely to be the one who controls it through the growth phase? Should you start a company solo or find co-founders to help you? Should the founder keep the company small, try to adapt, or step aside in favor of a seasoned business executive? The founding team size dilemma.

Startup 97

Startup USC Entrepreneur Statistics 97

Startup Professionals Musings

JULY 16, 2018

For a company to thrive, it needs to find and broadcast its purpose in all that it does. If you want your company and team members to be seen as going above and beyond the competition, you need to include an element that adds social value or sustainability for the greater community.

Startup 58

Startup Customer Custom Competition 58

Startup Professionals Musings

NOVEMBER 28, 2014

Current examples include the Conscious Capitalism® movement led by John Mackey, The B Team , led by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 20 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Startup 104

Startup Entrepreneur Examples Satisfaction 104

Startup Professionals Musings

SEPTEMBER 19, 2018

For example, we all know people who really believe that everyone in the world is their supporter, when in fact many are actively working against them. It works at all levels inside an organization, as well as outside the company. Work to make your ability to manage relationships your sustainable competitive advantage.

Tips 95

Tips Mentor Coach Activity 95

Startup Professionals Musings

SEPTEMBER 23, 2018

This book is focused on strategic customer support jobs in every company, but I believe the hiring rules apply equally well to every job in a startup, since customer focus has to be pervasive from the beginning in modern new companies. Highlight your good relationships. Tendency to question and qualify. Low need for approval.

Customer 93

Customer Custom Tool Activity 93

Startup Professionals Musings

JUNE 27, 2014

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

AUGUST 8, 2014

Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe. Saving cost wont help you if you cant make the daily innovations required to stay competitive. The same applies to manufacturing and almost any process these days.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

AUGUST 9, 2017

Current examples include Conscious Capitalism® , popularized by John Mackey, The B Team , founded by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 33 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Tips 55

Tips Startup Entrepreneur Examples 55