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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. This new definition applies equally to brick-and-mortar stores, as well as online platforms.

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8 Marketing Multipliers To Boost Your Business Growth

Startup Professionals Musings

Amazingly, I still find that many small businesses still don’t use any social media, much less appear on a range of platforms. You may focus only on Facebook, and missing customers who expect to see you on Instagram and YouTube. I recommend some presence on two or three platforms. Show potential customers that you care.

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6 Mistakes Often Made By Entrepreneurs Due To Passion

Startup Professionals Musings

As an entrepreneur mentor and startup investor, I see with sadness the 50 to 90 percent that fail. It’s tempting to believe that one more new platform will win for crowd funding or video games, like Indiegogo and Wii. Actually, great new customer solutions lead to great platforms, not the other way around.

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How To Make The Most Of Your DNA As An Entrepreneur

Startup Professionals Musings

Others are really marketers out to make money fast, and believe that they can entice customers to any offering. His framework seems to be picking up some traction, and is already in use informally by several entrepreneurship platforms, universities, and even high school programs. External forces (competitors and customers).

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6 Lessons Most Entrepreneurs Only Learn On The Street

Startup Professionals Musings

In my role as a mentor to aspiring entrepreneurs, I find that most have the technical challenges well understood, but many are a bit short on some basic street smarts , or basic business realities. Intellectual property is required for a competitive edge. Even the best college degree is not a substitute. Neither is good.

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Kara Nortman Was Just Promoted to Co-Managing Partner at Upfront Ventures. Here’s What it All Means

Both Sides of the Table

leadership, mentorship, competitiveness, communications, relationship-building?—?and So mostly we just had to listen to customer feedback from founders, VCs and LPs. And all the platform stuff. Just as Yves mentored me when I became his co-managing partner in 2011, he didn’t seek to ride off into the sunset either.

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7 Key Strategies For Joining The Freelancer Evolution

Startup Professionals Musings

The bad news is we have to think like a business, with all the implications of branding, finding customers, and competitors. She speaks from years of experience mentoring and facilitating independent contractors and helping large companies, since well before the term “gig economy” was even coined. Know your competitive value.

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