Remove Competition Remove Customer Remove Satisfaction Remove Statistics
article thumbnail

Customer Loyalty Can Be a Startup Competitive Edge

Startup Professionals Musings

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104
article thumbnail

10 Startup Founder Decisions That Have No Good Answer

Startup Professionals Musings

That’s not an attractive statistic if you crave control and power. You can’t have it all, just like your startup can’t be all things to all customers. Turn these top ten dilemmas into your strengths, and you will have a competitive advantage, as well as the fun and satisfaction you sought to find in the entrepreneur lifestyle.

Startup 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Work Ethic Elements Will Get You Investor Funding

Startup Professionals Musings

In my experience, and from the thoughts of others who have “been there and done that,” here is my list of the top elements you should be looking for: Focused on customers and team, rather than “me, myself, and I.” These will provide the competitive edge you need with customers and less-focused team members. Never makes excuses.

Funding 55
article thumbnail

10 Startup Quandaries That May Redefine Your Business

Startup Professionals Musings

That’s not an attractive statistic if you crave control and power. You can’t have it all, just like your startup can’t be all things to all customers. Turn these top ten dilemmas into your strengths, and you will have a competitive advantage, as well as the fun and satisfaction you sought to find in the entrepreneur lifestyle.

Startup 97
article thumbnail

6 Prerequisites For Turning Your Passion Into Profits

Startup Professionals Musings

Interact with real customers to validate passion in their feedback. Use social media and live customers to eliminate any reality distortion in your internal perception of value. Labor Statistics data suggests that half of the ones actually started are gone in five years.

Startup 62
article thumbnail

10 Tough Quandaries That Lead Entrepreneurs Astray

Startup Professionals Musings

That’s not an attractive statistic if you crave control and power. You can’t have it all, just like your startup can’t be all things to all customers. Turn these top ten dilemmas into your strengths, and you will have a competitive advantage, as well as the fun and satisfaction you sought to find in the entrepreneur lifestyle.

article thumbnail

10 Common Dilemmas That Derail Many Entrepreneurs

Startup Professionals Musings

That’s not an attractive statistic if you crave control and power. You can’t have it all, just like your startup can’t be all things to all customers. Turn these top ten dilemmas into your strengths, and you will have a competitive advantage, as well as the fun and satisfaction you sought to find in the entrepreneur lifestyle.