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Smith Micro Adds Design and Development Service

socalTECH

Aliso Viejo-based software developer Smith Micro Sofware said that it has launched a new, design and development service, which will help its customers develop their own mobile apps. The company said the team already has designed and launched more than thirty mobile apps for its customers.

Design 100
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. This is a huge industry dominated by Western Union with a very limited service to its users. He’s a doctor.

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Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

He wanted to launch his next venture in financial services because it was a bigger industry. But I pointed out that he would be up against competitors that had spend years building relationships with the big financial services companies (as well as channel partners) and he was going to have to start from scratch. He’s a star.

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The Customer May Not Always Be Right, But You Had Better Listen Just The Same

Tech Zulu Event

Features that were very difficult and expensive to program yet he found later that his customers could care less about his cool features. What IMVU thought was game changing technology was not why customers used the software. In fact, Customer Experience (CX) turns the product development chart upside down.

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Top 29 Startup Posts May 2010

SoCal CTO

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. They’re deep into Customer Development ,” he said. You could just outspend. You could use brute force to get the word out. Now, thanks to social media, you don't have to outspend.

Startup 248
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Top 5 Apps For those Facing disabilities

Tech Zulu Event

Hamilton CapTel provides a captioning service that allows the phone to transfer the audio in calls into text through the application. The specific preference for one application depends entirely on the severity of hearing impairment and the type of utility you desire.

Mobile 40
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Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

Bill had previously created a packaged software company called Knowledge Adventure the produced children’s educational software. He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. Yes, long before Yelp or any similar service.