article thumbnail

A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Custom 113
article thumbnail

Customer Engagement Is Key To Branding Yourself

Startup Professionals Musings

The days are gone when a techie or a genius could build things in his garage and customers would find and buy the product, based purely on the “wow factor” of the technology. Thus customers and partners rely more and more on personal engagement with people. New technologies are everywhere today. Make it an enjoyable experience.

Custom 99
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Entrepreneurs Need to Sell Themselves as the Brand

Startup Professionals Musings

The days are gone when a techie or a genius could build things in his garage and customers would find and buy the product, based purely on the “wow factor” of the technology. Thus customers and partners rely more and more on personal engagement with people. New technologies are everywhere today. Make it an enjoyable experience.

article thumbnail

Startups are Media Companies Building a New Brand

Startup Professionals Musings

The days are gone when a techie or a genius could build things in his garage and customers would find and buy the product, based purely on the “wow factor” of the technology. Thus customers and partners rely more and more on personal engagement with people. New technologies are everywhere today. Make it an enjoyable experience.

Media 91
article thumbnail

Interview with Kevin Strong, FutureDash

socalTECH

The category of customers we're targeting are building consumer networking equipment, such as routers, gateways, and set-top boxes. The whole product can be customized for a different OEM or different utility company which wants a dashboard a specific way. Kevin Strong: There are several things. There's lots of flexibility.

Startup 140
article thumbnail

SoCal Heads to SXSWi | 2012 Panel Picking Guide

Tech Zulu Event

Scaling thru Outsourcing. Strategy to Get Your First 100 Paying Customers (bigMETHOD, Mixergy, Appsumo, Zaarly). The New Hollywood: Building Celebrity Brands Online EQAL, Cambio, Digital LA. Funding: The New Indie: BONA FIDE film. Startups: Demystifying the PR Process for the Lean Startup (Symphony PR).

article thumbnail

63 Los Angeles Entrepreneurs To Be Proud Of

SoCal Delicious

Charlie Capen is co-founder of HowToBeADad.com , an entertainment site and dad blog for “parents, soon-to-be parents and people who have no desire to procreate, whatsoever.” With access to billions of mobile impressions and cutting-edge location technology we make sure that your message reaches customers ready to buy what you sell.