socalTECH

MAY 23, 2018

Los Angeles-based mobile phone service provider FreedomPop is announcing this morning that it has launched a brand new, high end mass market wireless service, specifically aimed at Sprint and T-Mobile subscribers. READ MORE>>.

Mobile 100

Mobile Custom Customer Startup 100

socalTECH

MAY 18, 2018

A major, security leak by a Southern California company, which revealed the location of every single mobile phone customer in the United States to within a couple of hundred feet, was exposed on Thursday --raising questions to how cell phone users data is being used and sold by mobile carriers. READ MORE>>.

Mobile 100

Mobile Customer Custom Southern California 100

Startup Professionals Musings

AUGUST 22, 2021

Every business I know is intimately familiar with outbound marketing, or pushing your message out to customers through email, newspaper, and television advertising. Only a few really understand the process and value of inbound marketing, for pulling customers to your brand. Don’t just monitor – engage customers.

Customer 172

Customer Custom Marketing Social Media 172

socalTECH

SEPTEMBER 15, 2015

San Diego-based HouseCall , which develops mobile software to let consumers book home services appointments, along with offering up home services contractors with scheduling and related tools, has raised $6M in a funding round. The company disclosed the funding on Tuesday, saying that August Capital led the funding.

Mobile 100

Mobile Services Software San Diego 100

Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Customer 150

Customer Custom Design Product 150

Startup Professionals Musings

APRIL 10, 2020

Winning entrepreneurs have long since supplemented conventional print and video “push” marketing with digital online interactive “pull” marketing, and a while back added social-local-mobile ( SoLoMo ) to the mix. Mobile and global are driving all of these in innovative new ways to grow your business.

Mobile 173

Mobile Marketing Technical Review Startup 173

TechCrunch LA

DECEMBER 15, 2021

The company’s mobile application lets users take a photo of any bill and then its artificial intelligence-powered “bill-understanding technology” makes sure it gets paid (after a user has provided payment details, of course). has been an anomaly, with only 3% of bills being paid by a mobile device. In this respect, the U.S.

Mobile 208

Mobile Artificial Inteligence Startup Los Angeles 208

socalTECH

OCTOBER 11, 2018

The company--led by longtime cloud and hosting services veteran Simon Anderson--offers up managed services and consulting for cloud platforms like Amazon Web Services (AWS) and Microsoft Azure.

Services 133

Services SaaS Los Angeles Education 133

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Customer 122

Customer Custom Social Media Technical Review 122

socalTECH

MARCH 6, 2018

Los Angeles-based mobile communications provider FreedomPop said on Tuesday morning that it has partnered with financial services giant Prudential , to help power a new service that Prudential will up-sell to its existing customers. READ MORE>>.

Services 113

Services Mobile Los Angeles Platform 113

socalTECH

AUGUST 30, 2011

The firm said its new Mobile Sales Force Automation SuiteApp, built on top of NetSuite, provides access to opportunity/customer data, sales forecasts, and real-time calendar and task management. JustEnough said its inventory and demand management software is being used by such firms as Kenneth Cole, Levi Strauss, and Kraft Foods.

Sales 154

Sales Customer Custom Services 154

socalTECH

OCTOBER 15, 2019

Irvine-based AutoGravity , which offers up purchasing and financing tools for auto dealers and consumers, has launched its very own, subscription-based, "flexible car usage" service it is calling Turn , the company said today. The company says that vehicles are delivered directly to a customer's door, with returns also a very simple process.

Services 113

Services Orange County Southern California Santa Monica 113

TechCrunch LA

JULY 29, 2019

Los Angeles-based Ordermark , the online delivery management service for restaurants founded by the scion of the famous, family-owned Canter’s Deli, said it has raised $18 million in a new round of funding. We’ve been gratified to see positive results come in from our restaurant customers nationwide,” said Alex Canter, in a statement.

Services 195

Services Los Angeles Sales Funding 195

TechCrunch LA

NOVEMBER 7, 2019

Wrench , the Seattle-based on demand vehicle maintenance and repair service for consumers and fleets, has raised $20 million in its latest round of financing. RepairSmith , which operates a similar service out of Los Angeles and San Francisco, is backed by Daimler to provide much the same on-demand repair services.

Demand 100

Demand Services Los Angeles Mobile 100

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Display advertising. Email marketing. Trade shows.

Customer 146

Customer Custom Marketing Startup 146

socalTECH

DECEMBER 7, 2022

Irvine-based Ecotrak announced this morning that it has launched a new mobile application, which it says connects service technicians with business customers. The company said its new Techtrak software enables field service technicians to manage work orders, assets, create proposals, communicate with customers and send invoices.

Software 113

Software Mobile Pricing Customer 113

socalTECH

JUNE 15, 2017

Los Angeles-based HelloTech , the startup providing in-home, technical support and related services, is powering a new in-home installation and service offering from broadband communications and video service provider Altice, the two said this morning.

Services 124

Services Technical Support Entertainment Los Angeles 124

Startup Professionals Musings

MAY 28, 2017

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 57

Customer Custom Services Social Media 57

Startup Professionals Musings

JANUARY 24, 2020

Here are some ways we both recommend to beat the odds and thrive in today’s app ecosystem: Sell a digital service through your app. The ideal business model is to establish a direct-to-consumer service that enables you to bill the customer directly. Offer premium services after user is hooked. Be aggressive and alert.

Mobile 126

Mobile Develop Development Platform 126

socalTECH

OCTOBER 16, 2013

Los Angeles-based DoubleBeam , a provider of payment technology, including mobile check- and credit card capture technologies, has signed up a new customer in the rental payments area. YapStone''s service lets users make electronic payments via the web, text message, phone, or via app. DoubleBeam is led by Ted Tekippe.

Services 164

Services Mobile Web Los Angeles 164

socalTECH

SEPTEMBER 29, 2016

Aliso Viejo-based software developer Smith Micro Sofware said that it has launched a new, design and development service, which will help its customers develop their own mobile apps. According to Smith Micro, the service is aimed at B2 enterprises and startups, and help them develop iOS, Android, and Windows apps.

Design 100

Design Develop Development Services 100

socalTECH

MAY 28, 2014

Los Angeles-based online and mobile advertising technology provider OpenX announced this morning that it has named Tish Whitcraft as the company''s new Chief Customer Officer. OpenX said that Whitcraft will head up OpenX''s partner services team, which includes support, sales engineering, and customer operations.

OpenX 138

OpenX Customer Custom Yahoo 138

socalTECH

MARCH 19, 2013

Los Angeles-based mobile messaging and marketing firm Mogreet is targeting the small business market with a new, self-serve offering it is calling Mogreet Express, the company announced this morning. The new service lets users create their own database of customers, and send SMS and MMS messages and run marketing campaigns.

Mogreet 236

Mogreet Mobile Marketing Metrics 236

TechCrunch LA

DECEMBER 1, 2020

The company launched two smaller appliances for its Outpost service , which originally brought AWS as a managed service and appliance right into its customers’ existing data centers in the form of a large rack. Google, it’s worth noting, is doing something similar with its Mobile Edge Cloud.

Google 241

Google Los Angeles Services Mobile 241

socalTECH

OCTOBER 6, 2017

Hopscotch, led by Laurence Sotsky , has built software which enables sports teams, venues, and others to rapidly create mobile apps for their fans. We caught up with Lauren to hear about Hopscotch, and why teams and schools are turning to the company to power their mobile apps. What is Hopscotch? What do your apps do?

Mobile 162

Mobile Platform El Segundo UCLA 162

Xconomy

AUGUST 21, 2019

Ford subsidiary Autonomic today announced a step forward in its drive to expand the online mobility hub it built to manage digital interactions among cars, drivers, fleets, service providers, and auto manufacturers—including Ford’s rivals.

Mobile 104

Mobile Services Startup Customer 104

TechCrunch LA

JULY 23, 2019

The service, which launched earlier this month, is one of the slew of new ideas coming from businesses that are angling to help build up credit scores for folks who can’t (or won’t) get a credit card, or who are rebuilding their credit. Grow Credit offers 0% APR financing for its service but has two tiers.

Services 201

Services Netflix Los Angeles Help 201

socalTECH

DECEMBER 3, 2014

Los Angeles-based Tillster , which develops digital ordering and engagement platforms used by quick service and fast casual restaurants, said yesterday that it is integrating its tools with mobile marketing company Kahuna. tillster mobile emarketing software kahuna restaurant ordering system partnership' READ MORE>>.

Mobile 138

Mobile Software Marketing Email 138

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Customer 84

Customer Custom Company Companies 84

socalTECH

NOVEMBER 6, 2012

Los Angeles-based Gumiyo (www.gumiyo.com) has been developing mobile websites for SMBs and publishers for a number of years, and recently started to offer up self-service tools to make it easy for those customers to create cross-device mobile websites. Shuki Lehavi: Mobile is such a broad term today. million units.

Mobile 219

Mobile Marketing Customer Custom 219

socalTECH

JUNE 6, 2013

ClubLocal , the home services booking company which is owned by ReachLocal, said today tha tit has launched its services in the Bay Area. As part of the launch into the Bay Area, ClubLocal said its first 1,000 customers will get $100 in free home services to try out the new service. READ MORE>>.

ReachLocal 178

ReachLocal Services Mobile Screening 178

socalTECH

SEPTEMBER 30, 2014

Vonjour (www.vonjour.com), a Los Angeles startup, has developed a cloud-based customer support and phone system which, in addition to handling all of a company''s usual enterprise phone needs--also lets employers harness employee smartphones to deal with customer support issues, make calls, and interact with customers directly from a mobile app.

Customer 133

Customer Custom Startup Mobile 133

socalTECH

FEBRUARY 21, 2012

Beverly Hills-based Mobile Roadie , the developer of branded, mobile apps for celebrities and brands, reported today that it is powering the mobile app for soccer star Cristiano Ronaldo. Financial details of the win were not disclosed. READ MORE>>.

Beverly Hills 157

Beverly Hills Mobile Entertainment Platform 157

socalTECH

JUNE 22, 2010

Los Angeles-based Mobile-XL , which provides SMS-based news and information services for customers in countries with limited or expensive Internet access, said today that it has partnered with TCT Mobile to embed its XLBrowser in a series of Alcatel handsets. Tags: mobile news africa communications telecom.

Mobile 140

Mobile Tech Coast Angels News Entertainment 140

socalTECH

APRIL 10, 2014

Agoura Hills-based TouchCommerce , which provides Internet and mobile chat technology and services which helps to engage customers browsing e-commerce sites, reported today that it has signed up Total Gym Fitness as a customer for its new mobile products. ecommerce browsing chat mobile total touchcommerce'

Agoura Hills 113

Agoura Hills Mobile Product Agoura 113

socalTECH

MAY 8, 2015

Los Angeles-based restaurant ordering and marketing software developer Tillster and Gimbal said yesterday they are in a partnership over mobile location-based guest services. Financial details of the link were not announced.

Mobile 100

Mobile Software Development Los Angeles Software 100

socalTECH

FEBRUARY 26, 2013

Woodland Hills-based ReachLocal said today that it has launched three, brand new services today, including a new website focused on the booking of home services. ReachSite helps provide search engine optimization, content optimization, and lead capture for companies, to help companies convert visitors into customers.

ReachLocal 178

ReachLocal Woodland Hills Search Engine Optimization Services 178