Customer Networking Satisfaction Statistics 
Startup Professionals Musings
OCTOBER 1, 2010
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.
Startup Professionals Musings
AUGUST 25, 2023
To keep you out of this statistic, I recommend the following steps to all aspiring business owners as they step into this new and exciting world of managing your own business: Solidify your funding plan before you start spending. These are necessary to attract customers, investors, and give you a line of defense with competitors.
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Startup Professionals Musings
MARCH 22, 2012
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.
Startup Professionals Musings
MAY 8, 2022
That’s not an attractive statistic if you crave control and power. Offer low cash early, with bonuses or stock options for milestones, to people in your personal network. You can’t have it all, just like your startup can’t be all things to all customers. Later you need specialists and managers. The founder succession dilemma.
Startup Professionals Musings
JANUARY 31, 2012
Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Networking and relationships. Scaling services means cloning yourself.
Startup Professionals Musings
AUGUST 10, 2019
That’s not an attractive statistic if you crave control and power. Offer low cash early, with bonuses or stock options for milestones, to people in your personal network. You can’t have it all, just like your startup can’t be all things to all customers. Later you need specialists and managers. The founder succession dilemma.
Startup Professionals Musings
SEPTEMBER 20, 2010
Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Networking and relationships. Scaling services means cloning yourself.
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