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Smart Startups Don’t Try To Satisfy Every Customer

Startup Professionals Musings

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

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What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?

Both Sides of the Table

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it.

Startup 286
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7 Ways Founders Demonstrate They Can Run A Startup

Startup Professionals Musings

The best startup founders are ready and able to roll up their sleeves and jump into any issue and contribute, whether it's business related or technical, no matter how much expertise team members may possess. The ability to nurture relationships, and know when and how to use them, is paramount to success. Do you fit that mold?

Startup 102
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13 Red Flags To Avoid In Your Investor Funding Pitch

Startup Professionals Musings

Lead with your intent to offer the solution free to customers. Of course, customers love free, but investors hate it. Terms “paradigm shift” or “disruptive technology” used more than once. Every startup needs focus, due to limited resources, so setting irrational goals implies overall poor business acumen.

Funding 98
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Entrepreneur Startup Share Depends on Contribution

Startup Professionals Musings

The easy answer of splitting it equally among all co-founders, since there is minimal value at that point, is usually the worst possible answer, and often results in a later startup failure due to an obvious inequity. Expertise can be marketing, technical, financial, or sales. Building a product doesn’t get it distributed and sold.

Startup 101
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Splitting Startup Equity for Your Piece of the Pie

Startup Professionals Musings

The easy answer of splitting it equally among all co-founders, since there is minimal value at that point, is usually the worst possible answer, and often results in a later startup failure due to an obvious inequity. Expertise can be marketing, technical, financial, or sales. Building a product doesn’t get it distributed and sold.

Equity 91
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How to Develop Your Fund Raising Strategy

Both Sides of the Table

I get approached about clean tech or biotech periodically – I don’t focus on these. In ad tech there’s Seth Levine at Foundry Group and both Dana Settle & Ian Sigelow at Greycroft. So interacting with you in person is paramount. Right for my stage? Focused on my industry? (I They are buying YOU.

Develop 366