Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. I have seen too many careers and businesses fail due to projects that went off the rails. Loners need not apply.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JUNE 20, 2020

Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. Being visible and engaged on a random part-time basis, due to other jobs, won’t do it. Leadership is making sure they have resources and understand the strategy. Marty Zwilling.

Technical Review 130

Technical Review Startup Development Team Review Activity 130

Startup Professionals Musings

APRIL 16, 2022

” by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. I will summarize these here, with my insights, for your review and implementation: Physical health. Occupational satisfaction. Remember that team members are people first, not just another technical solution component.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

FEBRUARY 8, 2023

Most business professionals I know have been conditioned to think of inflation as highly negative, driving up their costs, and reducing customer buying. I see it as an opportunity to find new ways to attract customers , make long-needed changes to improve productivity, and lower your own costs of doing business.

Outsource 95

Outsource Customer Custom Sample 95

Startup Professionals Musings

SEPTEMBER 2, 2020

While these are quite reasonable, I find that the real superstars in the entrepreneurial world today, such as Bill Gates and Elon Musk, started with even bigger aspirations, including moving computer technology into every home, and establishing a human outpost on another planet. Develop camaraderie with people you respect.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

NOVEMBER 22, 2017

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

Customer 100

Customer Custom Startup Social Media 100

Startup Professionals Musings

JULY 2, 2017

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

Technical Review 55

Technical Review Technology Social Media Social Network 55

Startup Professionals Musings

JULY 30, 2022

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Startup 135

Startup Mentor Entrepreneur Technical Review 135

Startup Professionals Musings

DECEMBER 26, 2015

Great technology leads to innovative solutions that are possible, but not necessarily great businesses. Yet, due largely to non-technology business considerations, including pricing, safety concerns and support infrastructure, there are none that most people can name. Develop written business plans as detailed as product plans.

Technical Review 54

Technical Review Product Activity Technology 54

Startup Professionals Musings

JUNE 24, 2015

Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. Being visible and engaged on a random part-time basis, due to other jobs, won’t do it. Leadership is making sure they have resources and understand the strategy. Marty Zwilling.

Technical Review 99

Technical Review Tips Development Team Review Startup 99

Startup Professionals Musings

AUGUST 29, 2014

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

Entrepreneur 100

Entrepreneur Social Media Technical Review Startup 100

Startup Professionals Musings

JULY 13, 2018

I recently was an advisor to a very strong technical executive who insisted on “being involved” in literally every decision in his startup. He ignored my advice and ultimately lost several key executives, and then his own health, due to stress and workload. Diligently provide follow-up and support on assistance requests.

Technical Review 51

Technical Review Startup Training Netflix 51

Startup Professionals Musings

OCTOBER 26, 2014

Some pundits argue that the E-Myth principle is now outdated, due to the instant access to information via the Internet, pervasive networking via social media, and courses on entrepreneurship at all levels of education. The Technician’s Perspective envisions the business in parts, constructed from the bottom up, based on technical tasks.

Entrepreneur 107

Entrepreneur Startup Social Media Technical Review 107

Startup Professionals Musings

AUGUST 8, 2014

Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Customer-facing services, like call centers, should rarely be outsourced. Internal services, like marketing and accounting, are more manageable and have less customer visibility.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

JUNE 25, 2016

Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. Being visible and engaged on a random part-time basis, due to other jobs, won’t do it. Leadership is making sure they have resources and understand the strategy. Marty Zwilling.

Technical Review 54

Technical Review Development Team Review Startup Activity 54

Startup Professionals Musings

APRIL 26, 2013

Some pundits argue that the E-Myth principle is now out-dated, due to the instant access to information via the Internet, pervasive networking via social media, and courses on entrepreneurship at all levels of education. The Technician’s Perspective envisions the business in parts, constructed from the bottom up, based on technical tasks.

Startup 94

Startup Technical Review Social Media Satisfaction 94

Startup Professionals Musings

JANUARY 20, 2016

Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Customer-facing services, like call centers, should rarely be outsourced. Internal services, like marketing and accounting, are more manageable and have less customer visibility.

Outsource Development 53

Outsource Development Outsource Software Review Technical Review 53

Startup Professionals Musings

OCTOBER 27, 2019

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Mentor 85

Mentor Entrepreneur Technical Review Summary 85

Both Sides of the Table

MAY 19, 2013

I have never felt prouder of the team & product at awe.sm ( please visit to check out our latest & be ready for our next big product announcement due out in next month or so) and yet we just brought in a new CEO to the company, Fred McIntyre. ” We had inbound M&A requests from some of the biggest names in tech.

Startup 303

Startup Technical Review Product Blogging 303

Startup Professionals Musings

MAY 6, 2015

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Mentor 105

Mentor Entrepreneur Technical Review Satisfaction 105

Startup Professionals Musings

MARCH 28, 2014

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Entrepreneur 102

Entrepreneur Mentor Technical Review Satisfaction 102

Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus on the mainstream customer majority.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

JANUARY 6, 2023

For example, a while back a passionate entrepreneur approached me with an innovative solution for reducing world hunger, but hadn’t focused on the fact that hungry people often don’t have any money, and governments are not easy customers. Find market evidence of customers with means who are willing to pay for a solution.

Tips 80

Tips Startup Satisfaction Ideas 80

Startup Professionals Musings

DECEMBER 25, 2022

In the rush of a startup, it’s tempting to start spending the money you expect any day from a rich uncle or a major new customer. Many entrepreneurs have destroyed a strategic alliance, an investor relationship, or lost a key customer by jumping in with harsh words after a bad day at home or at the office.

Startup 100

Startup Technical Review Entrepreneur Customer 100

Startup Professionals Musings

MARCH 30, 2020

In the rush of a startup, it’s tempting to start spending the money you expect any day from a rich uncle or a major new customer. Many entrepreneurs have destroyed a strategic alliance, an investor relationship, or lost a key customer by jumping in with harsh words after a bad day at home or at the office.

Startup 125

Startup Technical Review Entrepreneur Customer 125

Startup Professionals Musings

NOVEMBER 24, 2017

What neither group seems to fully comprehend is that retail needs to fundamentally change to succeed, far beyond the addition of an online component, to meet the experience expectations of today’s generation, an oversupplied global marketplace, and technology for instant pricing and distribution. Look outside for benchmarks.

Customer 52

Customer Custom Technical Review Summary 52

Startup Professionals Musings

NOVEMBER 7, 2016

For IBM, the Personal Computer was a paradigm shift from their big business legacy, built with new technologies for totally new markets, and battleships turn very slowly. The culture of a large technology company is to rely on internal development or large, stable, and proven external vendors.

IBM 85

IBM IBM Entrepreneur Technical Review 85

Startup Professionals Musings

NOVEMBER 5, 2014

In the rush of a startup, it’s tempting to start spending the money you expect any day from a rich uncle or a major new customer. Many entrepreneurs have destroyed a strategic alliance, an investor relationship, or lost a key customer by jumping in with harsh words after a bad day at home or at the office.

Entrepreneur 109

Entrepreneur Technical Review Startup Satisfaction 109

Startup Professionals Musings

MARCH 14, 2018

In the rush of a startup, it’s tempting to start spending the money you expect any day from a rich uncle or a major new customer. Many entrepreneurs have destroyed a strategic alliance, an investor relationship, or lost a key customer by jumping in with harsh words after a bad day at home or at the office.

Technical Review 63

Technical Review Entrepreneur Startup Customer 63

Startup Professionals Musings

DECEMBER 6, 2015

In the rush of a startup, it’s tempting to start spending the money you expect any day from a rich uncle or a major new customer. Many entrepreneurs have destroyed a strategic alliance, an investor relationship, or lost a key customer by jumping in with harsh words after a bad day at home or at the office.

Technical Review 60

Technical Review Entrepreneur Startup Satisfaction 60