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Using Social Media To Deal With Customer Trolls

InfoChachkie

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers.

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From Startup Newsletter To Best Selling Book: How This Entrepreneur Pulled It Off

InfoChachkie

Upon graduation from Wharton, John and Kyle launched a startup based upon a simple, pedestrian product: a computer mouse shaped like the head of a golf driver. However, a number of them wanted to vicariously experience the startup world through John and Kyle''s venture. It''s gonna highlight our emotions, our ups and our downs.

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Startup Spotlight: Final Exams, Santa Chatbot and Clean Up Your Email

Tech.Co

December is the month where the flurry of the holidays are in full swing and students are starting to stress out in anticipation of final exams. This week in Startup Spotlight we found companies helping students get through their final exams, gift giving chatbots, getting out of email hell, and more. ChatbotsBuilder (Boston, MA).

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Should You Blog? (yes, and here’s how …)

Both Sides of the Table

Define your customers, partners and other relevant people to your organization (e.g. Don’t blog about what you think would be “cool.&# I don’t think that most startup blogs should be about how to build a startup. That’s blogging to the echo chamber unless they’re your target customers.

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Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

Divshot's Founders conceived of their innovative web development solution, which automatically generates professional-grade code during the wire framing process, during a Startup Weekend event in Kansas City. No matter how you end up on the front page of a major news site, getting there is just the first step. Engagement.

News 198
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What The Heck Does “Traction” Really Mean To A VC?

InfoChachkie

Five broad sources of independent, third-party validation are: Customers, Partners, Distributors, Industry Experts and other Stakeholders. For instance, validation that directly supports your company's underlying value proposition is more valuable than corroboration that indirectly suggests customers might ultimately adopt your solution.

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Here are 10 Tips from BuzzFeed to Make Your Content Go Viral

Both Sides of the Table

That’s why people turn up to Buzzfeed. We talked about a lot of great stuff in the video including how to do sales calls and a how a new “culture of writing&# is emerging as a critical skill set in business today. we started this convo at minute 47]. But of course we also focused on making content go viral.

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