Remove Customer Remove Sales Remove Screening Remove Technical Support
article thumbnail

How To Make Freemium Customers Generate Revenue For Your Startup

InfoChachkie

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support.

Custom 162
article thumbnail

Do Not Obsess On Names – Obsess On Delivering Awesome Customer Value

InfoChachkie

If Smucker’s can annually generate hundreds of millions in sales for a variety of food products, there is little risk that a mediocre company or product name will preclude you from achieving similar success. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers.

Custom 100
article thumbnail

Interview with Cliff Rees, XCast Labs

socalTECH

Once you get to 300-500 customers, it blows up, because it was never intended to scale. Instead, we do this for about a $1000 for a site, in HD quality, supporting eight to 10 participants on a 48- or 52-inch screen. Asterisk was not build with scalability in mind, and it was built by software engineers who don't know telecom.

IP 165