Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Technology 133

Technology Cloud Computing Social Media Networking 133

Berkonomics

MAY 2, 2013

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 222

Organization Demand Satisfaction Training 222

Startup Professionals Musings

SEPTEMBER 2, 2018

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Low cost and low margin products can be winners, if the volume is high enough.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JUNE 27, 2014

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Low cost and low margin products can be winners, if the volume is high enough.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

AUGUST 17, 2016

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Low cost and low margin products can be winners, if the volume is high enough.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

JANUARY 31, 2012

Many writers have outlined the critical success factors for product companies, like sell every unit at a profit, patent the design, and continuous product improvement. The distinction between product companies and services companies is easy to see. Create and maintain the highest level of customer satisfaction.

Satisfaction 91

Satisfaction Patents Outsource Development Services 91

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Design your organization for what it needs to win. Traditional” marketing, sales, and product management organizations often lead to mediocrity. Train all the time. Champion innovation of all kinds.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

MARCH 4, 2012

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Design your organization for what it needs to win. Traditional” marketing, sales, and product management organizations often lead to mediocrity. Train all the time. Champion innovation of all kinds.

Training 109

Training Startup Study Customer 109

SoCal CTO

OCTOBER 11, 2010

I’ve seen that in courses and in design specs many times, and it’s a HORRIBLE IDEA. Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. There’s a bit of training required to cover things like roles, alignment, how things work.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. A well-designed service delivery process will make you easy to do business with. Train and coach continuously. It’s a core process that must be up and effective when you deliver your first product or service.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

JULY 16, 2018

A great product or service as a solution is necessary, but not sufficient. Build a skilled team to design and develop what is needed. This requires hiring people for their attitude, as well as strengths, training them properly, and empowering them to make decisions. Building a solution and a company is not a solo exercise.

Startup 58

Startup Customer Custom Competition 58

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Both Sides of the Table

FEBRUARY 7, 2011

Leverage a feedback platform like Get Satisfaction or UserVoice. In addition to Seth, the core team he pulled together consisted of Elaine, a product person with front-end engineering skills and sharp design sense, and Sandy a back-end server engineer. Mark then talked about Crittercism, a mobile feedback solution.

Startup 286

Startup Venture Capital Web Ideas 286

Startup Professionals Musings

DECEMBER 14, 2015

If we design a great product, investors will find us." Technologists forget that investors are buying a chunk of the business, not the product. Every solution needs a business team first who knows how to market, distribute and support the product. The first airplane faced major competition from trains and automobiles.

Technical Review 60

Technical Review Startup Social Media Competition 60