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6 Steps To Providing Exceptional Customer Experiences

Startup Professionals Musings

They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. I remember the classic book, “ Driven to Delight ,” by Joseph A. If you surveyed your customers today, what percent of your customers would put you in the winning category? Marty Zwilling

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6 Keys To Enchanting Your Customers With Your Service

Startup Professionals Musings

They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. I remember the classic book, “ Driven to Delight ,” by Joseph A. If you surveyed your customers today, what percent of your customers would put you in the winning category? Marty Zwilling.

Customer 168
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Top 29 Startup Posts May 2010

SoCal CTO

Continuing my series of posts that I’ve been collecting that live at the intersection of Startups and being a Startup CTO : Startup CTO Top 30 Posts for April 16 Great Startup Posts from March here are the top posts from May 2010. Enjoyed this post? Why Entrepreneurs Hate Lawyers. It is to out friend.

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63 Los Angeles Entrepreneurs To Be Proud Of

SoCal Delicious

where entrepreneurs share their stories. 63 Los Angeles Entrepreneurs To Be Proud Of By mario on May 2, 2012 in Features , grid. Free Corporations For First-Time Entrepreneurs. Right now they’re setting up 500 free corporations for first time entrepreneurs. Here are 62 63 Los Angeles entrepreneurs we can be proud of.

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7 Keys To Hard Hitting Social Media Use For Business

Startup Professionals Musings

If you are an entrepreneur today, and not using social media to promote your business, you are missing out on a huge opportunity. In a classic one I read a while back, “ How to Make Money with Social Media ” by Jamie Turner and Reshma Shah, Ph.D., But, contrary to what most people preach, it isn’t entirely free.

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What I’ve Learned from Fred Wilson

Both Sides of the Table

This is classic Fred. My initial blogging inspiration was actually Brad Feld because as an entrepreneur I always wanted to work with Brad after reading his advice on term sheets and the like. It’s easy to invest in today’s momentum categories. I’ll post the full video soon – I promise!

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Small Ideas, Big Benefits

InfoChachkie

This is a reposting of a ‘classic’ popular post. Entrepreneurs create opportunities by creating ripples, and mini-ventures are great ripple creators. the smartass entrepreneur replied, “It’s called business. When viewed from The Fringe, the world is like a cash booth from a bad 1950’s TV game show. Execution.

Ideas 153