Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

NOVEMBER 26, 2022

For example, Bill Gates founded and grew Microsoft, and Michael Dell built a great technology company, both with no outside funding until they went successful enough to go public years later and sell shares to common stockholders. Explaining actions to investors takes time you don’t have.

Funding 107

Funding Startup Satisfaction Venture Capital 107

Startup Professionals Musings

APRIL 16, 2022

I will summarize these here, with my insights, for your review and implementation: Physical health. For example, Blake Mycoskie, founder of TOMS shoes, set a higher purpose of donating a pair of shoes to the needy for every pair sold, driving a spiritual cause for employees and customers. Occupational satisfaction.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

SEPTEMBER 2, 2020

While these are quite reasonable, I find that the real superstars in the entrepreneurial world today, such as Bill Gates and Elon Musk, started with even bigger aspirations, including moving computer technology into every home, and establishing a human outpost on another planet. Develop camaraderie with people you respect.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

DECEMBER 18, 2020

All of us are struggling to keep up in this age of technological acceleration, where we learn every day that we can’t trust links in our email, marketing guarantees, or phone requests from people we don’t know. For trust, they look online to see how you handle real support and satisfaction issues.

Customer 173

Customer Custom Social Media Technical Review 173

Startup Professionals Musings

FEBRUARY 8, 2023

For example, in my discussions with business owners, some have already used inflation positives to update their inventory values, take advantage of reduced mortgage rates, or simply making the price increases that they have long needed. Innovation is not all about break-through technologies and big financial investments.

Outsource 95

Outsource Customer Custom Sample 95

Startup Professionals Musings

DECEMBER 26, 2015

Great technology leads to innovative solutions that are possible, but not necessarily great businesses. For example, hydrogen-fueled engines were invented over a century ago, with a continuing promise of breathing air and exhaling pure water vapor and having over 200 companies active in the hydrogen sector today.

Technical Review 54

Technical Review Product Activity Technology 54

Startup Professionals Musings

JULY 30, 2022

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. For example, I remember a classic book by Penina Rybak, “ The NICE Reboot ,” that does a great job of outlining problem solving steps, honed from working with special needs youngsters.

Startup 135

Startup Mentor Entrepreneur Technical Review 135

Startup Professionals Musings

FEBRUARY 29, 2020

For example, Bill Gates founded and grew Microsoft, and Michael Dell built a great technology company, both with no outside funding until they went successful enough to go public years later and sell shares to common stockholders. Explaining actions to investors takes time you don’t have.

Startup 124

Startup Satisfaction Venture Capital Entrepreneur 124

Startup Professionals Musings

OCTOBER 3, 2016

For example, Elon Musk is recognized as a visionary entrepreneur, but his fortune and his impact has come from the great companies he has built, including SpaceX, Tesla Motors, and PayPal. They define metrics for each goal, and diligently track themselves against these metrics. Publicly reward team members for business results.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

JULY 13, 2018

For example, according to recent research from Bain & Company , Apple, Netflix, Google, and Dell employees are 40 percent more productive than the average, even though they are no smarter or more experienced. He ignored my advice and ultimately lost several key executives, and then his own health, due to stress and workload.

Technical Review 51

Technical Review Startup Training Netflix 51

Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. They present a convincing story that every entrepreneur has the same potential, but most get sidetracked and bogged down by their technology, competitors, and internal organization. Your future satisfaction and success likely depends on your answer.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

AUGUST 19, 2019

For example, like me, you may be an aggressive, logical, and “get things done” type of person, who created a new product, but is easily frustrated by others around you who are committed, but tend to make decisions slowly, or rely more on emotions than the facts in any situation. Your challenge is to adapt to them.

Tips 97

Tips Technical Review Examples Coach 97

Startup Professionals Musings

JANUARY 2, 2019

Here I often find that you need to seek and work with a co-founder who can complement your technical skills with financial and marketing to start the business. For example, I knew Bill Gates back in the early startup days of Microsoft. Feel free to join us.

Company 99

Company Companies Technical Review Startup 99

SoCal CTO

OCTOBER 11, 2010

This month’s big question is Examples of Big Impact from Technology and I’ve taken it as an opportunity to go back and look at the elements of different projects that I’ve worked on over the years that have had a big impact. For example, one model is that at each check-in, the user rates how well they’ve done on completing each goal.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

AUGUST 8, 2014

For example, it is no secret that software pirating is still very common in China, Vietnam, and other cultures. Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Dont count on contracts and non-disclosure agreements to save you.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

OCTOBER 27, 2019

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. For example, I remember a classic book by Penina Rybak, “ The NICE Reboot ,” that does a great job of outlining problem solving steps, honed from working with special needs youngsters.

Mentor 85

Mentor Entrepreneur Technical Review Summary 85

Startup Professionals Musings

JULY 23, 2012

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

JANUARY 20, 2016

For example, it is no secret that software pirating is still very common in China, Vietnam, and other cultures. Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Don’t count on contracts and non-disclosure agreements to save you. Don’t let leading edge become bleeding edge.

Outsource Development 53

Outsource Development Outsource Software Review Technical Review 53

Startup Professionals Musings

MAY 5, 2011

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

JANUARY 30, 2023

Thus, I was happy to see my perspective solidified and detailed with real examples in a timely book, “ Mission Possible: How to Build a Business for our Times ,” by Alexandre Mars. In my own experience with technical startup founders, I still find it hard to name one who was also good, or even interested in financials or business operations.

Technical Review 149

Technical Review Startup Entrepreneur Software Review 149

Startup Professionals Musings

JANUARY 2, 2016

Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly. In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes.

Customer 65

Customer Custom Startup Satisfaction 65

Both Sides of the Table

NOVEMBER 1, 2009

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) They attended property management association meetings in Oregon outside of the technology echo chamber of California to get a sense for people’s daily problems. I rarely see the tech team do this.

Organization 280

Organization Customer Custom Tips 280

Startup Professionals Musings

JUNE 8, 2016

For example, Bill Gates founded and grew Microsoft, and Michael Dell built a great technology company, both with no outside funding until they went successful enough to go public years later and sell shares to common stockholders. Explaining actions to investors takes time you don’t have.

Funding 57

Funding Startup Satisfaction Entrepreneur 57

Startup Professionals Musings

MAY 6, 2015

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. For example, I read a recent book by Penina Rybak, “ The NICE Reboot ,” that does a great job of outlining problem solving steps, honed from working with special needs youngsters.

Mentor 105

Mentor Entrepreneur Technical Review Satisfaction 105

Startup Professionals Musings

AUGUST 16, 2017

Takers can never get satisfaction, and they antagonize those around them. Some things need to be done whether we like them or not; for example, daily cash-flow analysis and business metrics. Smart business executives learn to use new technology software to give them new insights and more free time. Only givers build self-esteem.

Software Review 57

Software Review Technical Review Startup Press 57

Startup Professionals Musings

MARCH 28, 2014

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. For example, I just completed a new book by Penina Rybak, “ The NICE Reboot ,” that does a great job of outlining problem solving steps, honed from working with special needs youngsters.

Entrepreneur 102

Entrepreneur Mentor Technical Review Satisfaction 102

Startup Professionals Musings

OCTOBER 23, 2017

They don’t realize that these only increase their workload, due to training and management, rather than offloading real work. For example, inventors need to stick with their creative skills, and find a partner who knows how to build a business around it. It’s your success and satisfaction that’s really at stake.

Help 66

Help Startup Course Technical Review 66

Startup Professionals Musings

APRIL 28, 2010

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Invest 50

Invest Technical Review Software Review High Tech 50

Startup Professionals Musings

JANUARY 6, 2021

New entrepreneurs, especially technical ones, are excited by early adopters, and tend to focus on their feedback, which will always suggest more product features and options. Maintaining business momentum requires constant analysis and vigilance for market and technology changes, as well an internal focus on optimization.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

SoCal CTO

DECEMBER 1, 2010

I continue to collect great content that is the intersection of startups, products, online and technology. The United States is now a debtor nation to China and that the bill is about to come due. Want to know, for example, why Foursquare uses MongoDB to store check-in information? One out of ten of Americans are out of work.

Technical Review 175

Technical Review Startup Product Technology 175

Startup Professionals Musings

JANUARY 6, 2023

For example, a while back a passionate entrepreneur approached me with an innovative solution for reducing world hunger, but hadn’t focused on the fact that hungry people often don’t have any money, and governments are not easy customers. Be customer focused, not technology focused. You are just as important as your innovative idea.

Tips 80

Tips Startup Satisfaction Ideas 80

Startup Professionals Musings

DECEMBER 9, 2022

For example, Howard Schultz at Starbucks was quick to accept accountability for a racial bias incident a few years ago in one of his stores in Philadelphia, and he shut down all his stores for an anti-bias training session, rather than try to blame a single store employee or overall cultural conditions.

Activity 109

Activity Organization Mentor Training 109

Startup Professionals Musings

NOVEMBER 7, 2016

For example, even though we were leading an entrepreneurial effort within IBM, we found it a challenge to deal with the inbred mainframe culture, reverence for process, and accounting practices of a large company. The culture of a large technology company is to rely on internal development or large, stable, and proven external vendors.

IBM 85

IBM IBM Entrepreneur Technical Review 85

Startup Professionals Musings

DECEMBER 14, 2015

Consider the original founders of Apple and Microsoft as examples. Gerber memorialized this concept many years ago in his classic book E-Myth , which postulates that most startups are initiated by entrepreneurs with technical skills, rather than business skills, resulting in a high failure rate.

Technical Review 60

Technical Review Startup Social Media Competition 60

Startup Professionals Musings

JANUARY 20, 2017

I’m a strong believer that a great team can achieve success with a less impressive product offering, while potentially disruptive technology often goes nowhere due to a team with an uninspired work ethic. Match their focus on work ethic, and you too can join them. Marty Zwilling First published on Inc.com on 01/05/2017.

Funding 55

Funding Satisfaction Customer Custom 55