Startup Professionals Musings

SEPTEMBER 2, 2018

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JANUARY 5, 2020

Although customers today are comfortable providing personal information in return for a better experience, they are also quick to write you off if you misuse the data, disclose it, or use it to push irrelevant products. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.

Customer 133

Customer Custom Social Media Startup 133

Startup Professionals Musings

DECEMBER 15, 2018

We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.

Satisfaction 94

Satisfaction Startup Entrepreneur Mentor 94

Startup Professionals Musings

JUNE 27, 2014

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

SEPTEMBER 14, 2014

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.

Startup 101

Startup Satisfaction Training Entrepreneur 101

Startup Professionals Musings

JUNE 1, 2013

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.

Entrepreneur 107

Entrepreneur Satisfaction Training Customer 107

Startup Professionals Musings

NOVEMBER 13, 2016

We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.

Entrepreneur 101

Entrepreneur Satisfaction Startup Mentor 101

Startup Professionals Musings

AUGUST 17, 2016

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

MAY 4, 2012

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.

Tips 116

Tips Satisfaction Training Entrepreneur 116

Startup Professionals Musings

FEBRUARY 27, 2019

In addition, like an entrepreneur with a new business, you have to factor in all the indirect costs previously covered by employers, including training, health care, and time off for vacations. Focus on the ultimate customer, and find a way to improve satisfaction, grow revenue, or cut costs. Walk away from a bad role or customer.

Startup 98

Startup Outsource Development Competition Social Media 98

SoCal CTO

OCTOBER 11, 2010

It’s one thing when you provide a blank space to write your goals when you are in a classroom and there’s a teacher who can help you. Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. Yes, I’m yelling – it’s really that bad.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

MAY 2, 2013

We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.

Startup 96

Startup Satisfaction Entrepreneur Mentor 96

Startup Professionals Musings

SEPTEMBER 17, 2010

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.

Entrepreneur 92

Entrepreneur Satisfaction Training Customer 92

Startup Professionals Musings

APRIL 6, 2012

We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.

Entrepreneur 97

Entrepreneur Satisfaction Startup Mentor 97

Startup Professionals Musings

AUGUST 8, 2014

You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. Its hard to write a detailed specification on an evolving new service, process, or product that embodies your core competency.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

JULY 8, 2016

Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. I recommend a thirty to ninety-day trial period, defined in writing, where either party can terminate the relationship without recourse. Hiring before organizational structure is defined.

Organization 57

Organization Entrepreneur Satisfaction Screening 57

Startup Professionals Musings

OCTOBER 5, 2010

We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.

Startup 82

Startup Satisfaction Entrepreneur Mentor 82

Startup Professionals Musings

JANUARY 20, 2016

You can’t isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. It’s hard to write a detailed specification on an evolving new service, process, or product that embodies your core competency.

Outsource Development 53

Outsource Development Outsource Software Review Technical Review 53

InfoChachkie

JANUARY 9, 2012

"Mickey Mouse popped out of my mind onto a drawing pad 20 years ago on a train ride from Manhattan to Hollywood at a time when business fortunes of my brother Roy and myself were at lowest ebb and disaster seemed right around the corner." Industry pundits generally spend their time writing about what they see in the rear view mirror.

Tips 277

Tips Startup Entrepreneur Entertainment 277

InfoChachkie

JANUARY 16, 2018

We spent a lot of time talking about what type of company we wanted to create, how many employees we’d eventually have, whether we would take funding, our lifestyle, and a dozen other things that had nothing to do with writing software. There can be quite a bit of satisfaction in that in itself. I get enough of those from my kids.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Both Sides of the Table

FEBRUARY 7, 2011

A huge shout out to Ricky Wong of NYCSteals for helping me with the write-up. Leverage a feedback platform like Get Satisfaction or UserVoice. If there were two individuals and one was cultural fit and lacking a bit on the skills side but could be trained, we would take that person over one who had the skills but not the fit.

Startup 286

Startup Venture Capital Web Ideas 286

Startup Professionals Musings

SEPTEMBER 5, 2018

It’s easier to use screen-captures and notes on existing processes, rather than write detailed manuals. Let me assure you that your best path to business success, as well as your personal satisfaction, is to work on making your business work without you, rather than working harder on the business. Some are just stuck.

Resource 60

Resource Examples Design Entrepreneur 60