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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 182
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 168
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7 Ethical Fictions Lead Many New Entrepreneurs Astray

Startup Professionals Musings

One 11-year study of over 200 companies over a decade ago, detailed in the book “ Corporate Culture and Performance ,” found that those working on their culture improved revenue by 516%, and increased net income by 755%. I saw a good summary of these in the classic book, “ Ethical Leadership ,” by Andrew Leigh, an expert in this area.

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5 Secrets That Make Jeff Bezos The Leader Of The Pack

Startup Professionals Musings

Jeff Bezos is one of the world’s most admired entrepreneurs, primarily because of his humble style and his growth from a regular person background to a current net worth in the neighborhood of $200 billion dollars. It allows investors to come into alignment with customers. Focus relentlessly and passionately on the customer.

Slides 137
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5 Tips For New Entrepreneurs Needing Investor Funding

Startup Professionals Musings

In a two-minute video clip, you can introduce yourself, show your passion and the engaging personality you need to win over customers, partners, and employees. Net out the problem and your solution in the first 30 seconds. Even if you have an hour booked, the advice is the same. Executive summary glossy. Financial model.

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7 Delusions About Business Ethics Limit Future Growth

Startup Professionals Musings

One 11-year classic study of over 200 companies, detailed in “ Corporate Culture and Performance ,” found that those working on their culture improved revenue by 516%, and increased net income by 755%. I saw a good summary of these in a classic book, “ Ethical Leadership ,” by Andrew Leigh, an expert in this area.

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7 Cultural Myths That Can Destroy Your Moral Compass

Startup Professionals Musings

One 11-year classic study of over 200 companies, detailed in “ Corporate Culture and Performance ,” found that those working on their culture improved revenue by 516%, and increased net income by 755%. I saw a good summary of these in a recent book reissue, “ Ethical Leadership ,” by Andrew Leigh, an expert in this area.