Tech Zulu Event

MARCH 7, 2013

CapLinked, Cloud-based enterprise platform for deal management and investor reporting, Wednesday announced a new suite of enterprise features in a move to take transactions mobile. But a lack of competition has also lead to a lack of innovation, resulting in low customer satisfaction and frequent complaints of difficult-to-use products.

Mobile 91

Mobile Report Pricing Tool 91

Startup Professionals Musings

FEBRUARY 8, 2015

Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keeping satisfaction high. Customer upsell: Sell more to existing customers.

Custom 100

Custom Customer Satisfaction Social Media 100

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. Customer upsell, selling more to existing customers.

Custom 97

Custom Customer Satisfaction Social Media 97