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A year in review: productboard’s top 10 posts from 2017

socalTECH

Read on for our top posts from 2017! ?? It means competition is more fierce because formidable new competitors can arrive overnight. Anyone could submit an idea, and others in the customer community could participate by upvoting and commenting on the ideas they liked best! Still prioritizing features in a spreadsheet?

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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

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8 Principles For Building A Competitive Core Business

Startup Professionals Musings

As a startup, you need to use your limited resources to excel at a few core things for your best customers, in order to stand out and get the momentum going. Your customers’ biggest need is not for more things. Your best strategy is to find more customers that fit the things you do best, rather than building more things.

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Customer Service Can Kill Your Customer’s Experience

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

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Google Pulls Plug on Webpass in Boston Amid Growing Competition

Xconomy

We’ll work with customers and partners to minimize disruption, and there will be no immediate impacts to their Webpass service,” according to the statement. “We We continue to see strong subscriber response across the rest of the Webpass portfolio, including successful launches in Denver and Seattle in 2017.”

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6 Information Surges Raise Huge Startup Opportunities

Startup Professionals Musings

exabytes per month at the end of 2017, of which more than half was video. This gives rise to the personalization and customization that we all want. Analytics will soon drive nearly all business decisions for any company that wants to remain relevant to its customers. Crowdsource: putting your audience to work beyond customers.

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Biggest conferences coming up for startups in 2017

StartUp Beat

2017 has already witnessed a load of successful and exciting conferences, including World Domination Summit, Startup+Fest and CEO Space. It’s a competition where entrepreneurs take the stage and proceed to pitch their startup ideas and their visions for the future. Since Disrupt, we sign up about 5000 new customers a day.”.