Remove 2017 Remove Competition Remove Customer Remove Marketing
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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

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A year in review: productboard’s top 10 posts from 2017

socalTECH

Read on for our top posts from 2017! ?? Here’s why that should scare you… In recent years the pace of the market has accelerated dramatically. It means competition is more fierce because formidable new competitors can arrive overnight. from sales to marketing, product, to ops and finance?—?centers Read more… ??

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8 Principles For Building A Competitive Core Business

Startup Professionals Musings

As a startup, you need to use your limited resources to excel at a few core things for your best customers, in order to stand out and get the momentum going. I found some good lessons in this regard in a new book, “ Becoming Facebook ,” by Mike Hoefflinger, the former Head of Global Business Marketing at Facebook.

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6 Reasons Earned Social Engagement Surpasses Paid Ads

Startup Professionals Musings

Isn’t it frustrating to think you finally understand something in business, like marketing with social media, only to realize that the landscape changed while you were looking at other priorities? Jim should know, since he is the president of Ignite Social Media , one of the best known social media marketing agencies.

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6 Information Surges Raise Huge Startup Opportunities

Startup Professionals Musings

exabytes per month at the end of 2017, of which more than half was video. This gives rise to the personalization and customization that we all want. Analytics will soon drive nearly all business decisions for any company that wants to remain relevant to its customers. Crowdsource: putting your audience to work beyond customers.

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Customer Service Can Kill Your Customer’s Experience

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

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Wrench’s on-demand vehicle repair and maintenance service picks up $20 million

TechCrunch LA

Given the competition coming into the market, it’s no wonder that Wrench is raising additional capital to expand its footprint into new markets. Wrench raised $4 million in its first round of financing, which TechCrunch covered back in 2017. Consumers are embracing on-demand services that make their lives better.

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