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A year in review: productboard’s top 10 posts from 2017

socalTECH

Read on for our top posts from 2017! ?? Anyone could submit an idea, and others in the customer community could participate by upvoting and commenting on the ideas they liked best! In the meantime, we’ll continue publishing thoughts and ideas we’ve learned from great product managers here. Still prioritizing features in a spreadsheet?

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Eano’s Stella Wu is not your typical construction tech startup founder

TechCrunch LA

Stella Wu, who formerly worked as a growth product manager at Wish, got firsthand experience of the pain points related to the process when she bought her own house in 2017. “I Construction tech startups are poised to shake up a $1.3-trillion-dollar They were not reliable and bad at communication.”. trillion-dollar industry.

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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

There are others, like Norton LifeLock , acquired in 2017 by Symantec for $2.3 Market your solution and user benefits, not the mysterious technology behind it. Sometimes the problem cause is that startups forget the technical standards and quality processes that every Internet rollout must follow to reduce the risk.

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5 Tech Trends Startups Are Adopting In 2017

Tech.Co

It’s not about checking off as many technology trends, it is about finding useful and valuable trends that align with your goals and strategy for the rest of the year. Here are five trends startups are considering for their operations in 2017. Blockchain Technology. Sure, they are hot topics in tech hubs these days.

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7 Rules for Providing Exceptional Customer Service

Startup Professionals Musings

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. The old days of routing a customer to a single phone queue for any request will quickly kill any brand loyalty or advocate referral.

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SpotOn raises $300M at a $3.15B valuation and acquires Appetize

TechCrunch LA

Since its 2017 inception, SpotOn has been focused on providing software and payments technology to SMBs with an emphasis on restaurants and retail businesses. SpotOn will now have over 500 employees on its product and technology team, according to co-founder and co-CEO Zach Hyman.

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How MakeSpace Recently Closed $30 million in New Funding

Both Sides of the Table

So how did a company that provides storage grow so fast (we’ll exit 2017 with 10’s of millions in recurring revenue), why is it so defensible and is it really a tech startup? If you buy that Amazon is a tech startup then essentially you’ve already answered the question. We’ve been delighted with 8VC as a co-investor.