socalTECH

DECEMBER 6, 2022

Los Angeles-based AtlasJobs, a developer of a white-label web and mobile app for talent acquisition, said it has signed up healthcare operator PAM Health as a customer. Financial details of the win were not announced. AtlasJobs is led by Dr.

Web 113

Web Los Angeles Acquisition Mobile 113

socalTECH

JANUARY 2, 2020

While it was a good year for our merger and acquisition practice in the SaaS and fintech space, our most exciting news is in our merchant banking sector where we invest in and advise growth companies often for several years. One of our SaaS companies made great strides with a new product.

Capital 100

Capital SoCal Southern California SaaS 100

socalTECH

JUNE 30, 2021

Financial details of the acquisition were not announced. According to ServiceTitan, the acquisition came alongside a new, $200M investment from private equity investor Thoma Bravo. ServiceTitan said it is hiring, particularly in customer support, sales, product, and engineering. Aspire Software is based in St. Louis, Missouri.

Acquisition 113

Acquisition Equity Los Angeles Software 113

Both Sides of the Table

APRIL 26, 2016

Perhaps the most misused terms I see these days from entrepreneurs involve CAC (customer acquisition costs) and LTV (life time value) and a lack of understanding these critical components is driving many companies to premature failure. CAC is often measured incorrectly and doesn’t often doesn’t capture the true costs of acquisition.

Metrics 150

Metrics Startup SaaS Course 150

socalTECH

DECEMBER 28, 2020

In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. As well as major innovations like our AI-driven customer sentiment analysis, to help our clients listen and adapt to quickly changing consumer behaviors and expectations. Contact our editors for details.

Technical Review 140

Technical Review Software Review Organic Search Startup 140

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. In fact, the lessons we learned allowed us to effectively convert the majority of our 50,000 free GoToMyPC Beta users into paying customers.

Customer 162

Customer Custom Technical Support Startup 162

TechCrunch LA

OCTOBER 5, 2020

GrubMarket has built itself as a profitable but quiet giant that underpins the fuel that helps companies in all of these categories by becoming one of the critical companies building bridges between food producers and those that interact with customers. Its opportunity comes in the form of disruption and a gap in the market.

Technical Review 343

Technical Review Startup Marketing San Diego 343

socalTECH

APRIL 30, 2019

San Diego-based digital marketing software provider Mapp announced this morning that it is acquiring German software developer Webtrekk , a developer of marketing analytics and customer intelligence software. Financial details of the acquisition were not announced. Webtreek is based in Berlin.

Artificial Inteligence 113

Artificial Inteligence San Diego Software Development Acquisition 113

socalTECH

JUNE 5, 2019

San Diego-based Mapp , a developer of cloud-based digital marketing software, has completed its acquisition of European marketing analytics software developer Webtrekk , the company said this morning. Financial details of the acquisition were not announced. Webtrekk was based in Berlin, and has other offices in Italy and Spain.

Develop 100

Develop Development Marketing San Diego 100

Both Sides of the Table

SEPTEMBER 15, 2022

Should SaaS companies trade at a 24x Enterprise Value (EV) to Next Twelve Month (NTM) Revenue multiple as they did in November 2021? We could talk with customers, meet the entire management team, review financial plans, review customer purchasing cohorts, evaluate the competition, etc. By 2021 we had to write a $3.5m

Venture Capital 416

Venture Capital Marketing Technical Review Seed Funding 416

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

socalTECH

AUGUST 10, 2020

What Swoop does, is we build technology for them, SaaS tools, which allow them to run their businesses more effectively. Where they previously were using separate tools for text messaging, paying fees that were too high for credit card processing, and employing 5 part time people, they can now cover all of that with our SaaS platform.

SaaS 113

SaaS Startup Tool Doc 113

Xconomy

MAY 17, 2018

San Antonio-based Rackspace is building out its portfolio of software-focused customer service offerings, which the company notes are becoming a bigger part of everyday business operations. RelationEdge and its 125 employees will remain largely independent, and will stay in California, Rackspace said in a news release.

Customer 54

Customer Custom Cloud Computing San Diego 54

socalTECH

JANUARY 3, 2019

Industries are being shaken up by technology and SaaS companies at an incomparable rate. The disruption is being led by companies that understand the importance of putting the customer first, a trend I always thought began in the US a long time ago with the entry of Lexus into the US car market. Remember the exploding Ford Pinto?

Capital 113

Capital Southern California El Segundo SaaS 113

socalTECH

DECEMBER 7, 2018

Clearlake said that symplr has over 1,500 customers representing more than 4,000 healthcare facilities in North America. Clearlake said it was advised by TripleTree and Harris Williams in the acquisition. READ MORE>>.

Capital 113

Capital Santa Monica Equity Acquisition 113

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. We build product roadmap software – it’s a SaaS company based here in Santa Barbara, California. Semick: They are.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

socalTECH

APRIL 15, 2019

Eric Novakovich, founder of Clubspeed, will become Chief Strategy Officer of the company as a part of the acquisition. Clubspeed offers up an online booking engine, mobile app, secure payments, and other customer management tools for famil entertainment centers. READ MORE>>.

Equity 113

Equity Entertainment Tool Acquisition 113

Both Sides of the Table

JULY 1, 2015

“the ecommerce company gained fauxmentum by raising artificially high amounts of venture capital and spent lavishly on customer acquisition despite long payback periods and questionable LTV” __. In the ecommerce arena I see some great companies spending heavily on customer acquisition. __. faux·men·tum.

Startup 150

Startup Marketing Customer Custom 150

socalTECH

DECEMBER 26, 2012

12 major acquisitions this year putting it over 100 since 05. I'd say the biggest lesson I learned is that entrepreneurs need to have more contact with their customers and consumers upfront to build a better assessment of needs and priorities. You have to listen to your consumers and customers. SAAS is here to stay.

Southern California 168

Southern California High Tech SaaS Social Media 168

Both Sides of the Table

JANUARY 25, 2015

I have written about the deceiving nature of early successes before – in particular in the SaaS or B2B world leading to a phenomenon called “shelfware.” The law of large numbers, platforms that can make your company blow up unexpectedly and the trendy nature of tech markets can be deceiving. Success for many is ephemeral.

Product 150

Product Startup Metrics Technical Review 150

socalTECH

APRIL 30, 2018

For this morning's interview, we caught up with Elizabeth Cholawsky , the new CEO of Santa Barbara-based HG Data (www.hgdata.com), which develops software which helps marketers and salespeople understand the "technology stack" of their potential customers and prospects. That took quite a bit of investment in organic growth and acquisitions.

Santa Barbara 113

Santa Barbara High Tech Outsource Development Startup 113

socalTECH

MARCH 6, 2013

Those features include iPad compatibility, bulk uploading of files, secure communications and conversations, custom branding, and automated PDF report generation features. The company is now focused on providing a platform to help streamline deals like asset sales, financings, and mergers & acquisitions, according to the company.

Services 218

Services Venture Capital Equity Los Angeles 218

socalTECH

MAY 16, 2019

However, there's this huge middle area, where people are looking for account executives, customer success reps, account managers, enterprise reps, that is a big market. You can find reps from other industries, and recruiters will throw resumes at you, but finding software sales reps with experience, particularly, B-to-B SaaS, is difficult.

Sales 133

Sales Startup Software Marketing 133

socalTECH

JUNE 3, 2021

NEOGOV develops employee management software for state and local government, education, public safety, and other public sector customers, made available through software-as-a-service. The company was founded in 2000.

El Segundo 113

El Segundo Funding Equity Education 113

Tech Zulu Event

DECEMBER 30, 2011

Topics of discussion will be Saas, Cloud, Mobile, Gaming, Social Markets, what surprises are coming for 2012, creating value with your company, hiring problem solvers, and building sensible businesses. After its acquisition by Playdom, he was most recently head of the Acclaim studio and Sr. Custom ad deals and partnerships.

Tech Coast Angels 105

Tech Coast Angels Startup Angel Southern California 105

InfoChachkie

MAY 14, 2012

During my tenure at Expertcity (creator of GoToMyPC and GoToMeeting), one of my responsibilities was leading our online marketing, a role I retained until our eventual acquisition by Citrix. At Rincon Venture Partners , we have a laser focus on identifying groundbreaking adtech and business productivity SaaS solutions.

Content 171

Content Platform Paid Search OpenX 171

socalTECH

JANUARY 28, 2022

FourQ's software helps streamline global operations of its customers, particularly managing the accounting of separate, legal entities which belong to the same, corporate group--something which is commonly used by multinational companies.

Software Development 113

Software Development Los Angeles Software Help 113

socalTECH

AUGUST 1, 2019

According to ServiceTitan, CUC Software's customers were largely based in Canada. The two said that ServiceTitan will be transitioning CUC Software's customers over to its products, but will support CUC Software's current product line until April 1, 2020. Financial details of the buy were not announced.

Software 113

Software Glendale Customer Custom 113

Xconomy

SEPTEMBER 26, 2019

Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco. Read more » Reprints | Share: UNDERWRITERS AND PARTNERS.

Software 95

Software Startup Satisfaction Customer 95

socalTECH

FEBRUARY 23, 2012

The new, subscription service offers up such enhancements as allowing users to message users outside their network, get real time notifications when people view their deal rooms, special reports and analytics on people interested in their profiles, as well as upgraded customer support. READ MORE>>.

Software Review 140

Software Review Startup Venture Capital Los Angeles 140

InfoChachkie

MAY 5, 2016

In contrast, TaxJar, a SaaS solution which makes automates online sales tax calculations, reporting and filings, is an entirely virtual company. Dan is now CEO of Mobile1st , makers of Mobilizer, the mobile customer experience optimization platform. He then joined Picasa and was instrumental in its acquisition by Google.

Entrepreneur 100

Entrepreneur Santa Barbara Email Outsource Development 100

Tech Zulu Event

JANUARY 27, 2016

Prior to joining CrossCut, Joe spent several years with Intuit where he held a variety of operating roles focused on accelerating the growth of Intuit’s global SaaS offerings through strategic partnerships, investments and acquisitions. Custom ad deals and partnerships. Joe received his B.S. Contact us at sponsor@techzulu.com.

Startup 40

Startup Santa Monica Venture Capital SaaS 40

socalTECH

JANUARY 22, 2019

According to SpotOn, the effort will help it offer up a platform and suite of tools for payment processing, customer engagement and more for small and medium-sized businesses. Financial details of the buy were not announced. Lifeyo will be rebranded as SpotOnWebsite. LifeYo was founded by Mike Kai.

Web Development 133

Web Development Los Angeles Tool Platform 133

Tech Zulu Event

OCTOBER 15, 2012

Email marketing and cross-channel interactive marketing saas solutions provider ExactTarget has acquired Pardot, a marketing automation provider and iGoDigital, web personalization provider in a move that will revolutionize its marketing platform. The acquisitions are meant to make the firm’s marketing platform better.

Platform 56

Platform Marketing Social Media Web 56

Tech Zulu Event

FEBRUARY 8, 2013

Less Neglect helps companies reduce churn, upsell users, and increase customer acquisition rates. The product integrates with Salesforce, Twitter, Zendesk and many other popular SaaS products. The founders previously ran another company together.

GRP Partners 96

GRP Partners Startup Tech Coast Angels Bertelsmann 96

socalTECH

JANUARY 14, 2011

Its primary goal is to focus on identifying what is truly driving demand, analytically, so that our customers can optimize their activities. You mentioned that you've been growing the company recently, and made a recent acquisition? We also just made an acquisition of Jovian over the summer. READ MORE>>.

Social Media 235

Social Media Demand Activity Marketing 235

socalTECH

JANUARY 22, 2019

According to SpotOn, the effort will help it offer up a platform and suite of tools for payment processing, customer engagement and more for small and medium-sized businesses. Financial details of the buy were not announced. Lifeyo will be rebranded as SpotOnWebsite. LifeYo was founded by Mike Kai.

Web Development 113

Web Development Los Angeles Tool Platform 113