8 Tactics To Make Service Your Competitive Advantage
Startup Professionals Musings
SEPTEMBER 22, 2023
It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new.
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