Remove Coach Remove Competition Remove Pricing Remove Training
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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Train and coach continuously.

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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. This means real customer value emphasis in all interactions and marketing, versus low price and price concessions. You may find that “ cost-plus” pricing results in giving away margin and losing incremental profits.

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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Train and coach continuously.

Startup 154
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Praying to the God of Valuation

Both Sides of the Table

There was no money train. In those years I learned to properly build product, price products, sell products and serve customers. I had realized that I didn’t have it within me to be as good of a player as many of them did but I had the skills to help as mentor, coach, friend, sparing partner and patient capital provider.

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5 Steps To An Innovative And Winning New Venture Plan

Startup Professionals Musings

In all cases, don’t skip the basic training. Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. Have you set the right price for your entree, and correctly included all costs? But don’t practice too long. For now, get cooking!

Startup 112
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Helping Startups Understand Salespeople & the Sales Culture

Both Sides of the Table

I had never had any sales training so everything we did for the first couple of years was instinctual. ” So I did want any rational person who wants to improve does – I hired a coach. ” So I did want any rational person who wants to improve does – I hired a coach. Customers seldom buy on price.

Sales 382
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5 Basic Ingredients For A Startup Recipe For Success

Startup Professionals Musings

In all cases, don’t skip the basic training. Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. Have you set the right price for your entree, and correctly included all costs? But don’t practice too long. For now, get cooking!

Startup 156