Remove Coach Remove Competition Remove Technical Review Remove Training
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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Train and coach continuously.

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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Train and coach continuously.

Startup 154
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13 Ecosystem Builders That Are Boosting Startup Growth

Tech.Co

If you’re an early-stage entrepreneur, technology has served you well. In 2006, a passion to help startups grew into Tech Cocktail , a company whose mission was to showcased burgeoning companies in bars around the country. The Foundation was created in 1997 by tech pioneers, Jean and Steve Case.

Startup 141
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Praying to the God of Valuation

Both Sides of the Table

There was no money train. SEEING THINGS FROM THE VC SIDE OF THE TABLE While I was a VC in 2007 & 2008 those were dead years because the market again evaporated due the the Global Financial Crisis (GFC). I was in it for the love of working with entrepreneurs on business problems and marveling at technology they had built.

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Helping Startups Understand Salespeople & the Sales Culture

Both Sides of the Table

Most technology startups seem to be funded by product people or business people. I had never had any sales training so everything we did for the first couple of years was instinctual. I had never had any sales training so everything we did for the first couple of years was instinctual. My first startup was no different.

Sales 382
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8 Initiatives To Make Your Customers Loyal Advocates

Startup Professionals Musings

According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Some entrepreneurs are so focused on their technology, they assume their customers think the same way. Provide coaching and mentoring as well as training.

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People Management: Startup Teams Should Dip but not Skip

Both Sides of the Table

You’ll get sales information from your VP of Sales, marketing information from your VP Marketing, tech information from your CTO and so on. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.

Startup 308