article thumbnail

7 Business Leadership Traits Persuade Customers Today

Startup Professionals Musings

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Their experience as executive coaches and entrepreneurs gives real credibility to their assessment of some new leadership approaches that are required in business today.

Customer 152
article thumbnail

5 Steps To Get You From Your First Idea To A Business

Startup Professionals Musings

One thing I have learned the hard way in business is that implementing new ideas is usually much more difficult than conceiving the idea in the first place. That’s why I caution my aspiring entrepreneur clients against proclaiming to investors that they are a great “idea” person. For example, I have a friend with a Ph.D.

Ideas 126
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Steps To Creating A Business From Your Startup Idea

Startup Professionals Musings

As you gather your team, recognize that they will need your help and coaching as well. Thus you need to listen and learn the current reality from your customers, your team, advisors, and experts. People don’t usually need to ask for help with their dreams, but no entrepreneur I know has built a successful business alone.

Ideas 105
article thumbnail

10 Keys To Real Innovation In Your Next New Business

Startup Professionals Musings

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Idea management. Ownership.

Coach 137
article thumbnail

4 Strategies To Ramp Up The Total Customer Experience

Startup Professionals Musings

Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. The challenge I hear from savvy business owners and entrepreneurs operating on a shoestring is that providing a superior customer experience costs money.

article thumbnail

ChargerHelp raises $2.75M to keep EV chargers working

TechCrunch LA

One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. Demand for ChargerHelp’s service has attracted customers and investors. It was here that she met Ellis, a career coach at LACI who also worked at the Long Beach Job Corp Center.

Incubator 287
article thumbnail

6 Ways To Build And Capitalize On Personal Leadership

Startup Professionals Musings

I expect questions about how a business works, or what are best practices, but I really can’t help you with removing doubts on your abilities, or providing a sure-fire idea and formula for success in business. In my view, business leaders are not “idea people,” but people who drive a given idea to business results.

Capital 114