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7 Business Leadership Traits Persuade Customers Today

Startup Professionals Musings

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Their experience as executive coaches and entrepreneurs gives real credibility to their assessment of some new leadership approaches that are required in business today.

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ChargerHelp raises $2.75M to keep EV chargers working

TechCrunch LA

an on-demand repair app for electric vehicle charging stations, has seen these issues firsthand. One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. . Demand for ChargerHelp’s service has attracted customers and investors.

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8 Keys To Improving Your Image And Career Advancement

Startup Professionals Musings

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Graduate from an idea person to one who delivers results. Ideas without results kill many businesses.

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7 Keys To Keeping Your Business Agile And Competitive

Startup Professionals Musings

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. New blood and new ideas are keys to agility.

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6 Marketing Specifics That Apply To Every New Venture

Startup Professionals Musings

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

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7 Reasons A Good Team Merits Priority Over Procedure

Startup Professionals Musings

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Leaders who focus on team communication are also more successful in dealing with partners and customers.

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8 Initiatives To Make Your Customers Loyal Advocates

Startup Professionals Musings

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. Here are some key ideas to get you started: It all starts with the right people on your team. Lost customers provide the best input.

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