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Using Generative AI to Drive Corporate Impact

TechEmpower

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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CrowdStrike Gets Tops Ratings In Gartner Report

socalTECH

CrowdStrike , the developer of cloud-based, endpoint protection software which was started and continues to have major operations in Irvine, has scored a top rating in a report from industry analyst Gartner. The company said it's the second year in a row it received the top ranking. CrowdStrike said Gartner gave it a 4.9

Report 147
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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520
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A bug in a medical startup’s website put thousands of COVID-19 test results at risk

TechCrunch LA

A California-based medical startup that provides COVID-19 testing across Los Angeles has pulled down a website it used to allow customers to access their test results after a customer found a vulnerability that allowed access to other people’s personal information. Read more on TechCrunch.

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7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Mr. Everhart distills his leadership insights from many decades in one of the largest business-to-business marketing agencies, working with companies across the country.

Customer 100
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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. Make your company visible, reachable and responsive through social networks. Don’t take shortcuts on these.

Customer 137
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

The world has changed much since I started my first company in 1999. As organizations we have become more open and I believe this is great for businesses and their customers. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.)