Startup Professionals Musings

JANUARY 18, 2023

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. In reality, many companies now offer a “ clicks and bricks ” business model, with shopping online, and then completing the purchase and support at a physical location.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

OCTOBER 6, 2023

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

SEPTEMBER 22, 2023

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. I believe this option will continue to spread to other companies, states and countries. Socially responsible products typically sell at a premium price. Customer loyalty is highest for socially conscious startups.

Startup 149

Startup Organization Customer Custom 149

Startup Professionals Musings

SEPTEMBER 16, 2020

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Traditional customer service, focused on fixing bad transactions, is too little, too late. Marty Zwilling.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JUNE 11, 2023

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 131

Customer Custom Social Media Training 131

InfoChachkie

OCTOBER 24, 2011

As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company. If there was ever a time to start a company, this is it.”. Determining the perfect moment to enter the startup market, whether by creating a company or joining an ongoing venture, is akin to timing the financial markets. “The

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

SEPTEMBER 25, 2020

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

Customer 133

Customer Custom Satisfaction Examples 133

TechCrunch LA

SEPTEMBER 21, 2019

Landline , the operator of a bus network in the Midwest, is one of the latest companies to raise venture capital. The company is actually based out of LA, too, but has completed its initial launch in Minnesota, where there’s greater demand for short-term bus travel. WordPress parent company Automattic secures $300M.

Services 207

Services Startup Venture Capital Redpoint 207

Startup Professionals Musings

JANUARY 20, 2020

Many platforms, such as IndieGoGo , allow startups to solicit funding commitments from non-professional investors in exchange for a pre-defined reward or perk, such as a T-shirt or other recognition, but no ownership in the company. The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return.

Entrepreneur 129

Entrepreneur Outsource Development Satisfaction Equity 129

Startup Professionals Musings

JANUARY 24, 2021

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Make sure everyone knows your vision and values.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

FEBRUARY 8, 2023

For example, in my discussions with business owners, some have already used inflation positives to update their inventory values, take advantage of reduced mortgage rates, or simply making the price increases that they have long needed. After all, running a business is all about maximizing your satisfaction, as well as your financial returns.

Outsource 95

Outsource Customer Custom Sample 95

Startup Professionals Musings

DECEMBER 27, 2019

Their pricing algorithm crawls the Web daily, and adjusts prices to always match the lowest price found anywhere, offline or online. Make your company a ground-breaking invention machine. New inventions bring risk and cost, and they don’t see other companies using them until it is too late.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. Maximize your impact on the success of the company. Entrepreneurial thinkers always think and act like they own the company. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

OCTOBER 12, 2022

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Startup 127

Startup Training Entrepreneur Resource 127

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinking in a corporate environment brings many positive career opportunities to the table, and many advantages to your company.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Make sure everyone knows your vision and values.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JULY 30, 2023

I’ve spent many years in each of these business worlds, but I never made the A-Player entrepreneur connection until I read the classic book, “ The A Player ,” by Rick Crossland, who comes from 30 years of experience developing, recruiting, and leading high performance cultures in bigger companies. Enhance team engagement and business culture.

Entrepreneur 85

Entrepreneur Customer Custom Competition 85

Startup Professionals Musings

OCTOBER 23, 2022

These are willing to share data with a variety of companies if there is a perceived beneficial effect to the consumer behind the sharing. They believe that the benefits of sharing data are very much worth the price of providing access to their data. These are typically decision makers, shoppers, and early adopters.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

NOVEMBER 9, 2020

I’ve spent many years in each of these business worlds, but I never made the A-Player entrepreneur connection until I read the classic book, “ The A Player ,” by Rick Crossland, who comes from almost 30 years of experience developing, recruiting, and leading high performance cultures in bigger companies.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

MARCH 29, 2021

It started a few years ago with the advent of email satisfaction surveys after an online purchase, but now includes interactive Internet ads, as well as custom requests for input on the design of future products and influencers on social media. The key is to be able to measure your return, adapt quickly, and learn from your efforts.

Customer 168

Customer Custom Marketing Social Media 168

Startup Professionals Musings

JULY 2, 2021

As I work with aspiring you new venture leaders, I always wish I had a definitive checklist of all the right attributes that I could share with you, encourage you to develop and highlight in your efforts with potential investors, and guide your own actions in starting the next billion dollar company.

Funding 152

Funding Startup Ideas Resource 152

Startup Professionals Musings

JULY 7, 2021

Today your reputation online is more important than your price, service, or location. These can be as simple as regularly counting positive versus negative results from a Google search, to satisfaction survey improvements over time. Despite what anyone tells you, you can and must manage it both before and after it may turn negative.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

DECEMBER 19, 2022

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. This often happens when a Level A company goes public. Level D.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

JANUARY 26, 2020

These are willing to share data with a variety of companies if there is a perceived beneficial effect to the consumer behind the sharing. They believe that the benefits of sharing data are very much worth the price of providing access to their data. These are typically decision makers, shoppers, and early adopters.

Social Media 131

Social Media Startup Tool Google 131

Startup Professionals Musings

JANUARY 5, 2020

Pushing yourself on customers by touting features and price doesn’t work anymore. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score. Not only does focusing on the customer make sound business sense, but research indicates that customer-centric companies can be up to 60% more profitable.

Customer 133

Customer Custom Social Media Startup 133

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

JANUARY 12, 2020

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Entrepreneur 125

Entrepreneur Training Resource Customer 125

Startup Professionals Musings

APRIL 1, 2019

Get out of dead-end jobs, and don’t be afraid to move on to a new company if the current one is not healthy. Quantify your results in terms of cost per transaction, higher customer satisfaction, lower prices, and profit per employee, rather than number of transactions or hours worked. Accept and capitalize on change.

Technical Advisors 75

Technical Advisors Startup Satisfaction Customer 75

Startup Professionals Musings

JULY 26, 2013

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

FEBRUARY 21, 2015

Many platforms, such as IndieGoGo , allow startups to solicit funding commitments from non-professional investors in exchange for a pre-defined reward or perk, such as a T-shirt or other recognition, but no ownership in the company. The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return.

Venture Capital 108

Venture Capital Angel Satisfaction Equity 108

Startup Professionals Musings

JUNE 29, 2012

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

MARCH 27, 2020

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. This often happens when a Level A company goes public. Level D.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

InfoChachkie

MARCH 16, 2016

Car companies spend a significant amount of money on superficial design features, including the timbre of the sound emitted when a car door is shut. However, they clearly have a long term impact on the customer’s overall satisfaction and thus their propensity to purchase additional products in the future.

SaaS 100

SaaS Startup Software Review Development Team Review 100