Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

OCTOBER 6, 2023

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

APRIL 29, 2023

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JUNE 11, 2023

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

SEPTEMBER 16, 2020

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JULY 30, 2023

Incidentally, if you never thought of yourself as being an A-Player employee, you probably will struggle even more in the competitive entrepreneur world. In this highly competitive world, no growth means falling behind, as a business or in your career. I now believe that every entrepreneur needs to think like an A-Player.

Entrepreneur 85

Entrepreneur Customer Custom Competition 85

Startup Professionals Musings

AUGUST 3, 2020

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinking in a corporate environment brings many positive career opportunities to the table, and many advantages to your company.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

NOVEMBER 9, 2020

Incidentally, if you never thought of yourself as being an A-Player employee, you probably will struggle even more in the competitive entrepreneur world. In this highly competitive world, no growth means falling behind, as a business or in your career. I now believe that every entrepreneur needs to think like an A-Player.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

SEPTEMBER 25, 2020

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

JANUARY 24, 2021

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. That customer experience is the best competitive advantage you can have, and the best predictor of long-term success.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. Maximize your impact on the success of the company. Entrepreneurial thinkers always think and act like they own the company. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

MAY 24, 2013

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. Way back in 1979, Michael E.

Startup 80

Startup Framework Competition Pricing 80

Startup Professionals Musings

DECEMBER 19, 2022

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. This often happens when a Level A company goes public. Level D.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

SEPTEMBER 8, 2010

One of the key sections of any business plan is the analysis of the competition. Investors take that to mean either 1) there is no market for your product, or 2) you don’t understand the concept of business and competition. It will certainly also decrease profitability over time, as well as test your sustainable competitive advantage.

Startup 86

Startup Competition Pricing Framework 86

Startup Professionals Musings

APRIL 1, 2019

Get out of dead-end jobs, and don’t be afraid to move on to a new company if the current one is not healthy. Owners realize that customers and the market change rapidly these days, and innovative change is necessary to keep ahead of competition and survive. Realize that your growth is related to business success.

Technical Advisors 75

Technical Advisors Startup Satisfaction Customer 75

Startup Professionals Musings

MARCH 27, 2020

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. This often happens when a Level A company goes public. Level D.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Tech Zulu Event

MARCH 7, 2013

Jackson, CapLinked CEO, “CapLinked’s rapid innovation gives companies and funds a much-needed option to using a virtual data room.”. But a lack of competition has also lead to a lack of innovation, resulting in low customer satisfaction and frequent complaints of difficult-to-use products. According to Eric M.

Mobile 91

Mobile Report Pricing Tool 91

Startup Professionals Musings

NOVEMBER 17, 2018

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 100

Customer Custom Social Media Training 100

Startup Professionals Musings

JULY 26, 2013

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

SEPTEMBER 2, 2018

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

DECEMBER 5, 2013

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. I believe this option will spread quickly to other companies, states and countries. Startups can use social responsibility as a competitive advantage. Socially responsible products typically sell at a premium price.

Startup 101

Startup Organization Entrepreneur Customer 101

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JUNE 29, 2012

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

OCTOBER 24, 2012

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. I believe this option will spread quickly to other companies, states and countries. Startups can use social responsibility as a competitive advantage. Socially responsible products typically sell at a premium price.

Startup 100

Startup Organization Customer Custom 100

Startup Professionals Musings

JUNE 27, 2014

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

OCTOBER 22, 2016

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 97

Customer Custom Social Media Training 97

Startup Professionals Musings

JANUARY 17, 2015

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

MARCH 14, 2016

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinking in a corporate environment brings many positive career opportunities to the table, and many advantages to your company.

Entrepreneur 55

Entrepreneur Sales Customer Custom 55

Startup Professionals Musings

AUGUST 17, 2016

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

DECEMBER 28, 2010

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

JUNE 23, 2014

But sometimes they forget that this kind of freedom comes with a price of personal accountability. Exceeding customer expectations is my competitive advantage.” “I Also you shouldn’t assume that your experience in a large public company is applicable to running a startup. The next step is employee accountability.

Entrepreneur 99

Entrepreneur Startup Outsource Satisfaction 99

Startup Professionals Musings

MARCH 29, 2013

But sometimes they forget that this kind of freedom comes with a price of personal accountability. Exceeding customer expectations is my competitive advantage.” “I Also you shouldn’t assume that your experience in a large public company is applicable to running a startup. The next step is employee accountability.

Startup 100

Startup Entrepreneur Outsource Satisfaction 100

Startup Professionals Musings

FEBRUARY 22, 2017

Incidentally, if you never thought of yourself as being an A-Player employee, you probably will struggle even more in the competitive entrepreneur world. In this highly competitive world, no growth means falling behind, as a business or in your career. I now believe that every entrepreneur needs to think like an A-Player.

Entrepreneur 54

Entrepreneur Customer Custom Competition 54

Startup Professionals Musings

NOVEMBER 15, 2015

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. This often happens when a Level A company goes public. Level D.

Entrepreneur 101

Entrepreneur Organization Customer Custom 101