Startup Professionals Musings

JUNE 7, 2020

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

AUGUST 16, 2019

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 84

Customer Custom Training Satisfaction 84

Startup Professionals Musings

AUGUST 3, 2020

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

AUGUST 27, 2023

Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction. These start with your brand image, search visibility and process, and extend to the actual sales transaction. Seek to dominate your market over competitors.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. The requirements of the desired organization need to be formalized before people are hired. Hiring before organizational structure is defined. It won’t happen by default.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

JANUARY 24, 2021

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Use this opportunity to validate their satisfaction and support for your company and your solution. Make sure all business processes are documented and integrated.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

DECEMBER 22, 2021

Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. I still see organizations that penalize teams for change requests, and try to live by the old adage of “it’s always been done this way.”

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. Entrepreneurs see change and new technology as the way to attract more customers, and improve sales and profitability. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

AUGUST 27, 2017

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

MAY 8, 2022

If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback. If you prefer a private company with organic growth, keep control within friends and family, and prepare for the long haul. The control and growth dilemma. Marty Zwilling.

Startup 130

Startup USC Entrepreneur Statistics 130

Startup Professionals Musings

DECEMBER 29, 2014

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

SEPTEMBER 1, 2013

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to outbehave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 97

Customer Custom Training Satisfaction 97

Startup Professionals Musings

MAY 24, 2015

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

SEPTEMBER 27, 2019

In today’s world of growing competition and customer evolution , holding your own, and growing to the next level is a constant challenge that can never be ignored. Very few organizations communicate internally with the same investment of thought and professionalism as when implementing their customer-obsessed strategies.

Ideas 77

Ideas Customer Custom Competition 77

Startup Professionals Musings

SEPTEMBER 2, 2018

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Services 72

Services Startup Training Writing 72

Tech Zulu Event

MARCH 7, 2013

Business intelligence analyst IBIS World estimates that VDR industry sales will grow by 16% this year to nearly $730 million. But a lack of competition has also lead to a lack of innovation, resulting in low customer satisfaction and frequent complaints of difficult-to-use products.

Mobile 91

Mobile Report Pricing Tool 91

Startup Professionals Musings

MAY 28, 2016

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Ideas 62

Ideas Outsource Development Startup Competition 62

Startup Professionals Musings

AUGUST 10, 2019

If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback. If you prefer a private company with organic growth, keep control within friends and family, and prepare for the long haul. The control and growth dilemma. Marty Zwilling.

Startup 97

Startup USC Entrepreneur Statistics 97

Startup Professionals Musings

JULY 8, 2016

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. The requirements of the desired organization need to be formalized before people are hired. Hiring before organizational structure is defined. It won’t happen by default.

Organization 57

Organization Entrepreneur Satisfaction Screening 57

Startup Professionals Musings

JUNE 27, 2014

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JANUARY 17, 2015

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Use this opportunity to validate their satisfaction and support for your company and your solution. Make sure all business processes are documented and integrated.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

AUGUST 17, 2016

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Design your organization for what it needs to win. Traditional” marketing, sales, and product management organizations often lead to mediocrity. People follow what you do, not what you say.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

MARCH 4, 2012

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Design your organization for what it needs to win. Traditional” marketing, sales, and product management organizations often lead to mediocrity. People follow what you do, not what you say.

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

DECEMBER 14, 2014

If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback. If you prefer a private company with organic growth, keep control within friends and family, and prepare for the long haul. The control and growth dilemma. Marty Zwilling.

Entrepreneur 107

Entrepreneur Statistics Equity Satisfaction 107

Startup Professionals Musings

AUGUST 19, 2017

If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback. If you prefer a private company with organic growth, keep control within friends and family, and prepare for the long haul. The control and growth dilemma. Marty Zwilling.

Entrepreneur 57

Entrepreneur USC Statistics Equity 57

Startup Professionals Musings

JULY 19, 2013

If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback. If you prefer a private company with organic growth, keep control within friends and family, and prepare for the long haul. The control and growth dilemma. Marty Zwilling.

Startup 98

Startup Entrepreneur Statistics Equity 98

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. The problem is that stakeholders, like marketing and sales, don’t know what the latest version of the roadmap is. Of course there are risks.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115