Startup Professionals Musings

SEPTEMBER 4, 2023

Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want. Don’t confuse engagement or satisfaction surveys with culture surveys. A key step is to push every talent lever in support of your compelling future.

Organization 108

Organization Startup Satisfaction Customer 108

Startup Professionals Musings

SEPTEMBER 7, 2022

Most of you business professionals that I know have at least thought about or talked about starting their own business, to get more control, make more money, or to get more satisfaction out of their life. You must feel satisfaction. The challenge is when and how to make the switch to the entrepreneur lifestyle.

Startup 114

Startup Tips Coach Satisfaction 114

Startup Professionals Musings

AUGUST 31, 2022

The largest and most successful businesses of the past have been traditionally driven by autocratic and powerful leaders who managed a highly structured organization of subordinates. Discourage internal team competition and silos. If they see you as the competition or the enemy, you will never get winning results.

Organization 105

Organization Mentor Startup Training 105

Startup Professionals Musings

MARCH 10, 2023

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. No mention usually means no plan and not competitive.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

NOVEMBER 5, 2022

We have all heard about the successes of flattened management organizations in the last decade at Facebook, Valve, Zappos, and others. Most experts agree that the key to worker productivity, decision making, and satisfaction, is raising their level of engagement from the currently low thirty percent range.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

OCTOBER 26, 2022

Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

OCTOBER 6, 2023

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Use this opportunity to validate their satisfaction and support for your company and your solution. Make sure all business processes are documented and integrated.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

JULY 13, 2022

In these days of global competition via multiple channels, you need continuous marketing to find more customers. Effective scaling and growth often requires more investment than is available from early organic returns. They won’t find you. These also will keep you better informed on new technologies, trends, and likely competitors.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

SEPTEMBER 3, 2023

How to do this right is illustrated well in a classic book, “ Matter: Move Beyond the Competition, Create More Value, and Become the Obvious Choice ,” by Peter Sheahan and Julie Williamson, PhD. These insights must come from tapping the right people inside and outside your organization, with real customer interaction.

Company 116

Company Companies Customer Custom 116

Startup Professionals Musings

FEBRUARY 10, 2020

Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success. People in larger organizations move away from day-to-day contact with the end customer, and focus becomes company internal and isolated. Optimizing risk, not minimizing it.

Satisfaction 124

Satisfaction Organization Customer Custom 124

Startup Professionals Musings

NOVEMBER 28, 2022

The requirements of the desired organization need to be formalized before people are hired. My recommendation is to hire core executives, and have them define, justify, and build their organizations. I’m not suggesting executive search firms for every startup position, but national recruiting organizations will get better results.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

Startup Professionals Musings

DECEMBER 14, 2020

Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want. Don’t confuse engagement or satisfaction surveys with culture surveys. A key step is to push every talent lever in support of your compelling future.

Organization 160

Organization Startup Entrepreneur Satisfaction 160

Startup Professionals Musings

APRIL 29, 2023

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

AUGUST 16, 2019

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 84

Customer Custom Training Satisfaction 84

TechCrunch LA

MARCH 3, 2020

We share Talespin ’s vision that the workforce needs innovative solutions to stay competitive, maximize opportunity and increase employee satisfaction,” said Jason Gold, Vice President of Finance, Corporate Development and Investor Relations at Cornerstone, in a statement.

Training 220

Training Los Angeles Tool Cornerstone OnDemand 220

Startup Professionals Musings

JULY 30, 2023

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. In this highly competitive world, no growth means falling behind, as a business or in your career.

Entrepreneur 85

Entrepreneur Customer Custom Competition 85

Startup Professionals Musings

DECEMBER 19, 2022

This determined nature can help you accomplish great things in new organizations. Team members see you as the lifeblood of innovation in the organization. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive. You simply know there is a better way or solution to the problem.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

AUGUST 3, 2020

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

AUGUST 26, 2023

They are rightly thinking about a strategy to be better prepared for future challenges , recognizing that more are coming in this age of accelerating change and global competition. It leads to better team member retention and will ultimately give you a competitive advantage, more productivity, and fewer customer crises.

Training 86

Training Resource Competition Satisfaction 86

Startup Professionals Musings

MARCH 4, 2020

The requirements of the desired organization need to be formalized before people are hired. My recommendation is to hire core executives, and have them define, justify, and build their organizations. I’m not suggesting executive search firms for every startup position, but national recruiting organizations will get better results.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

NOVEMBER 9, 2020

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. In this highly competitive world, no growth means falling behind, as a business or in your career.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

JANUARY 1, 2021

In my experience, a level of disagreement among key team members is a sign of a healthy organization, allowing it to survive and prosper in this age of multiple disruptive trends. Of course, any highly emotional and unmanaged conflict can certainly lead to chaos and a dysfunctional organization.

Activity 145

Activity Organization Examples Satisfaction 145

Startup Professionals Musings

JUNE 7, 2020

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. No mention usually means no plan and not competitive.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

APRIL 8, 2019

Image via Wikipedia The challenge for all of us in business is to improve competitiveness by improving employee productivity and reducing costs. Unfortunately, work and satisfaction have become an oxymoron in many businesses. I believe the only way to improve engagement is to make work more satisfying. No one likes useless work.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

SEPTEMBER 25, 2020

Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. Whole Foods, for example, have continuously demonstrated their commitment to natural and organic foods, and have amassed an large and intensely loyal customer following for their 475 stores.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

JANUARY 24, 2021

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Use this opportunity to validate their satisfaction and support for your company and your solution. Make sure all business processes are documented and integrated.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

APRIL 22, 2022

She provides some great guidance, based on coaching experience and a doctorate in clinical psychology, on recognizing and resolving the most troubling management issues for leaders in all stages of an organization: I’m a good leader. A good fight in business is called healthy competition. Engagement drives performance and satisfaction.

Startup 118

Startup Case Study Competition Entrepreneur 118

Startup Professionals Musings

AUGUST 27, 2017

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

AUGUST 27, 2023

Seek customer feedback on ways to improve value and satisfaction. Look for more ways to demonstrate a competitive advantage, and partner with complementary organizations if you need strength in manufacturing, distribution, or customer support. Measure progress through metrics on sales, revenue, and penetration.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

DECEMBER 20, 2020

How to do this right is illustrated well in a classic book, “ Matter: Move Beyond the Competition, Create More Value, and Become the Obvious Choice ,” by Peter Sheahan and Julie Williamson, PhD. These insights must come from tapping the right people inside and outside your organization, with real customer interaction.

Customer 167

Customer Custom Satisfaction Marketing 167

Startup Professionals Musings

FEBRUARY 1, 2020

Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Tips 126

Tips Technical Review Organization Social Media 126

Startup Professionals Musings

DECEMBER 22, 2021

I still see organizations that penalize teams for change requests, and try to live by the old adage of “it’s always been done this way.” Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions.

Customer 114

Customer Custom Satisfaction Metrics 114

Berkonomics

MARCH 31, 2016

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. But these are all individual roads to Rio – which is the stated goal for the organization. That requires real thought and strategies.

Resource 120

Resource Satisfaction Metrics Course 120

Startup Professionals Musings

DECEMBER 29, 2014

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

MARCH 27, 2020

This determined nature can help you accomplish great things in new organizations. Team members see you as the lifeblood of innovation in the organization. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive. You simply know there is a better way or solution to the problem.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Startup Professionals Musings

APRIL 27, 2022

Current examples include Conscious Capitalism® , popularized by John Mackey, The B Team , founded by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 35 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

SEPTEMBER 19, 2015

Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success. People in larger organizations move away from day-to-day contact with the end customer, and focus becomes company internal and isolated. Optimizing risk, not minimizing it.

Entrepreneur 106

Entrepreneur Satisfaction Customer Custom 106