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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

Both programmers, the two reconnected after doing stints as custom developers during and after college, and then when they were developing tools for their families’ businesses as residential contractors in the Los Angeles suburb of Glendale. These kinds of technologies, unlike AI, don’t automate away workers.

Glendale 271
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Are Business Plans Still Necessary?

Both Sides of the Table

That died with waterfall software development. It should talk about how many customers you think you will acquire and how much you’ll charge for your product. Do you really want to spent $100k building a product to discover through Customer Development that the market is too small? Do so at your peril.

Web 2.0 334
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Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

I’ll publish the final post in this series this week and then move on to my next series – sales & marketing. I’ll be covering my PUCCKA sales methodology. When I first met the team in San Diego they had only been working on their software for 5 months. It will be controversial – I know.

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Startup Weekend LA | Recap February 2012

Tech Zulu Event

Those with their ideas selected were out on the prowl, looking to recruit the top designer or developer in the room. Teams reconvened Saturday morning at 9:00 AM and continued to code and build their startup throughout the day. By 10:00 PM, teams were working away into the night. Coffee is for closers!” What a SWLA.

Startup 66
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Top 30 Startup Posts for July 2010

SoCal CTO

5 Lessons from 150 startup pitches - A Smart Bear: Startups and Marketing for Geeks , July 11, 2010 I just reviewed several hundred startup pitches for Capital Factory. Between this blog and reviewing applications to Capital Factory I see hundreds of pitches a year. Most were on paper and video; 20 were invited to pitch in person.

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