Cubic Names Chief Customer Officer
socalTECH
MARCH 6, 2020
San Diego-based Cubic Corporation said this week that it has named Min Wei as the company's Senior Vice President and Chief Customer Officer. Wei has been at Cubic since 2009. READ MORE>>.
Custom Customer San Diego Services 
ServiceNow Buys San Diego Specialist in Customer Experience, Design
Xconomy
OCTOBER 3, 2017
ServiceNow (NYSE: NOW ), the Santa Clara, CA-based giant that provides cloud-based IT services, is boosting its emphasis on human-centered design with its acquisition of Telepathy , a San Diego specialist in customer experience and design. Financial terms of the deal were not disclosed.
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MindTouch Picks Up $12M For Customer Self Service Software
socalTECH
JANUARY 14, 2016
San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.
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Zayo Buys Two San Diego Data Centers
socalTECH
MAY 4, 2017
Zayo Group Holdings , a provider of fiber connectivity and colocation services, announced this morning that it has acquired two, San Diego area data centers. Zayo said the buy adds more than 100,000 square feet of space and 2 megawatts (MW) of power capability, and will help bolsters its growth on the West Coast. READ MORE>>.
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ServiceNow Wins University Customer
socalTECH
JUNE 10, 2013
San Diego-based ServiceNow announced today that it has signed on Bournemouth University as a customer. According to ServiceNow, the university is using its software-as-a-service for helping to consolidate multiple IT systems, and provide IT self service to faculty, staff, and students. READ MORE>>.
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VizExplorer Wins New Customer
socalTECH
MAY 2, 2018
San Diego-based VizExplorer , which develops operational intelligence software used by casinos, reported a win with the Tunica-Biloxi Gaming Authority for Paragon Casino Resort, in Marksville, Louisiana. VizExplorer said the win also included its new premium consulting service. Financial details of the win were not announced.
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Xavient Digital Plans To Hire 250 Across LA, San Diego
socalTECH
APRIL 23, 2018
Simi Valley-based Xavient Digital , a provider of IT solutions and software services, said it is in a major hiring push in the region, and plans to hire 250 people in the next few months in Los Angeles, San Diego, as well as other locations across the US.
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ServiceNow Wins Colorado Customer
socalTECH
JULY 8, 2013
San Diego-based enterprise IT software developer ServiceNow has signed up a new customer in Colorado, the firm reported today. ServiceNow said that the Colorado Springs Utilities has implemented the company''s cloud-based, software-as-a-service products for managing its IT services. READ MORE>>.
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OpTerra Energy Opens Office In San Diego
socalTECH
FEBRUARY 29, 2016
OpTerra Energy , an energy services companies owned by French utility services operator ENGIE, said it has opened up a new office in Solana Beach, to address sustainability needs in the region. ENGIE also owns GDF SUEZ, the electricity, natural gas, and energy services firm.
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Amazon.com Starts Restaurant Delivery In San Diego
socalTECH
FEBRUARY 16, 2016
Amazon.com has begun offering up on-demand, restaurant delivery services in San Diego, via the company's Prime Now mobile app, the e-commerce giant said this morning. Amazon launched Prime Now to San Diego in November , and has been offering up restaurant delivery in Los Angeles since last year.
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The Empathy Economy: Emotional Intelligence in Customer Service
Xconomy
JULY 5, 2018
The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. Brand loyalty has been championed by brands like Gucci and Tesla, who have both a dedicated customer base and “fans” who admire the out-of-reach products.
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BP Logix Wins Customer
socalTECH
SEPTEMBER 28, 2011
San Diego-based BP Logix , a firm providing business process management software, said today that it has signed Rentokil Initial plc, a provider of business services, as a customer. BP Logix said that Rentokil is using its products across its European operations. Financial impact ofthe win was not disclosed.
Customer 153
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Nirvanix Targets Iron Mountain Customers
socalTECH
APRIL 11, 2011
San Diego-based Nirvanix , the cloud storage firm, is targeting customers of Iron Mountain , after Iron Mountain said it will stop offerings its own cloud storage services. Nirvanix offers up backup and cloud storage services to companies. READ MORE>>.
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Lytx Wins Commercial Trucking Insurance Customer
socalTECH
APRIL 17, 2015
San Diego-based Lytx , which develops video-based, driver safety systems, reported a win with trucking insurance company Canal Insurance Company. Lytx said Canal will offer up its Lytx DriveCam Program to its fleet customers as a value added service.
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Amazon Extends Prime Now to San Diego
socalTECH
NOVEMBER 19, 2015
Amazon.com is extended its Prime Now service to San Diego today, offering up one hour delivery for a long list of items to its customers in the city from local stores and Amazon's own warehouse. Amazon said it is offering up things like paper towels, milk, Kindle devices, and more through the service.
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StockTwits Racks Up Investors Relations Customers
socalTECH
SEPTEMBER 27, 2012
San Diego-based StockTwits said today that its service is gaining traction with corporate customers, with over 200 investor relations departments now using its service. The firm's service is a micro-messaging service similar to Twitter, with a focus and extra features around discussing publicly traded stocks.
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Wrike Opens Office In San Diego, Plans to Hire 150
socalTECH
MARCH 1, 2016
Mountain View-based Wrike , a developer of enterprise work management software, said on Monday that it has opened up a new office in San Diego, and plans to hire 150 people in the location. Wrike said the new jobs in the location will be in sales and customer service.
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100 Perspectium Finds $8M For Service Management Integration Tools
socalTECH
APRIL 24, 2019
San Diego-based Perspectium , which develops software for service management integration, has raised $8M in its Series B funding round, according to the firm. The company says its customers include Fortune 500 companies, software-as-a-service vendors, and global service providers. READ MORE>>.
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Groupon Now Hits San Diego
socalTECH
JUNE 29, 2011
Daily deals giant Groupon has expanded its location-based deal platform, Groupon Now into San Diego, the firm said Wednesday. The deals include special deals on restaurants, and are targeted at merchants who want to attract extra customers in real-time.
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153 Rackspace Acquires RelationEdge, Adding to IT Customer Management
Xconomy
MAY 17, 2018
San Antonio —Cloud computing giant Rackspace has acquired a company that helps other businesses implement and use the Salesforce software. The deal expands Rackspace’s focus on helping companies use software and computing services, including those of previous competitors.
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Novatel Wireless Wins UK Customer
socalTECH
AUGUST 15, 2013
San Diego-based Novatel Wireless announced a win in the UK today, with RAC Motoring Services. Novatel Wireless said its MT 3060 telematics device will be used as part of a vehicle telematics product from RAC MOtoring Services, under the RAC Advance brand. Financial details of the win were not disclosed. READ MORE>>.
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147 ServiceNow Signs FICO As New Customer
socalTECH
JULY 15, 2013
San Diego-based enterprise IT services software provider ServiceNow said today that its software-as-a-service is being used by FICO, the provider of credit scoring services. According to ServiceNow, FICO is using its software to improve its IT operational processes and for self-service support. READ MORE>>.
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Sony Online Entertainment: Customer Data Stolen
socalTECH
MAY 2, 2011
San Diego-based Sony Online Entertainment , the developer of massively multiplayer online games, has provided details of the intrusion on the firm's systems, saying that hackers may have stolen its customer information. The revelation follows last week's hacking of Sony's PlayStation Network and other services.
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Zingle Ramps Texting Service For Hotels
socalTECH
JANUARY 15, 2014
In a world where consumers use texting more than they actually talk to someone on the phone, businesses have been notably slow to communicate via texting with their customers. According to Zingle, its text-messaging "concierge" product, which helps hotels communicate directly with their customers via texting. READ MORE>>.
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Slacker Launches Ringtone Service For Verizon Wireless
socalTECH
OCTOBER 10, 2014
San Diego-based music streaming service Slacker said Thursday that it has rolled out a new ringtone service for customers of Verizon Wireless, with a service called Slacker Radio Tones. Slacker said that specific music--for example, Pharrell''s ''Happy''--can be used as ringtones when your mother calls.
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Flywheel Drops Fares In LA, San Diego To $5 Until April 6th
socalTECH
MARCH 27, 2015
On-demand, taxi app developer Flywheel , which has been in an intense battle with Uber, Lyft, Sidecar and others in the LA market, said this week that it will offer $5, flat rate rides on its service in Los Angeles and San Diego until April 6th.
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Chatmeter Debuts New SEO Service
socalTECH
MAY 2, 2016
San Diego-based Chatmeter , a provider of local search marketing, reputation management, and SEO services, says it has launched a new service this morning, to help companies manage customer reviews. Pricing on the new service was not announced. READ MORE>>.
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Close5: eBay's San Diego Move Into The Mobile, Local Market
socalTECH
JANUARY 7, 2015
In the last few years, Southern California has been a key market in launching mobile applications and services, due to a huge, mobile-savvy consumer population. So, it''s no surprise that the area--specifically, San Diego--was chosen for the pilot launch of a new service from eBay, called Close5 (www.close5.com),
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San Diego Social Media Startup Soci Adds Austin Office, Raises $8.5M
Xconomy
APRIL 10, 2017
Soci, a San Diego startup that created a Web platform for managing social media, has closed on $8.5 The five-year-old startup, which had 35 employees five months ago when it was named as a 2017 Xconomy San Diego company to watch , now has 50 employees. Read more » Reprints | Share: UNDERWRITERS AND PARTNERS.
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Medvantx Names CTO, Compliance Head
socalTECH
SEPTEMBER 2, 2021
San Diego-based Medvantx, a provider of pharmacy services, said this week that it has named Nabil Badr as Chief Technology Officer and Darlene Mitchell as Chief Compliance Officer.
Workiz Snags $40M In Series C
socalTECH
NOVEMBER 17, 2021
San Diego-based Workiz, which provides software used by home services companies to manage their teams and things like payment requests and back office operations, has raised $40M in a Series C funding. The company said the new funding will go to scale its operations, while recruiting more talent and growing its customer base.
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HouseCall Gets $6M For Mobile Services Booking Software
socalTECH
SEPTEMBER 15, 2015
San Diego-based HouseCall , which develops mobile software to let consumers book home services appointments, along with offering up home services contractors with scheduling and related tools, has raised $6M in a funding round. The company disclosed the funding on Tuesday, saying that August Capital led the funding.
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Good Eggs raises $100M and plans to launch in Southern California
TechCrunch LA
FEBRUARY 3, 2021
It seems, however, that the company has found plenty of opportunity for growth while remaining focused on the San Francisco Bay Area. Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base.
OneRoof Energy Ties With Cloud, Digital Services Company
socalTECH
JULY 22, 2014
San Diego-based OneRoof Energy , the solar energy services financing and solar installation company led by David Field, said today that it has tied with "digital services" company Elevate. Accor ding to OneRoof Energy, the move will help extend OneRoof to a "substantial" customer base.
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147 Tealium Adds $35M to Expand Technology, Sharpen Customer Focus
Xconomy
SEPTEMBER 26, 2016
Tealium, a San-Diego startup that provides online advertising tag management and marketing services for enterprise customers, has raised $35 million in a growth financing deal intended to expand its technology and market reach. The company’s workforce has grown to about 270, including 80 in San Diego.
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40 VMIX Eyes Maven Networks' Customers
socalTECH
JULY 1, 2009
San Diego-based VMIX is eyeing customers of Maven Networks, a provider of video hosting owned by Yahoo, saying Wednesday that it will help customers of Maven to migrate to VMIX. VMIX said it is offering to migrate hosting and delivery of media to former Maven Networks customers to VMIX, without any transfer or setup fees.
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Taoglas Inks Distribution Deal With Arrow Electronics
socalTECH
JULY 21, 2020
San Diego-based Taoglas , a developer of RF antennas for the Internet-of-Things (IoT) market, says it has linked with electronics distributor Arrow Electronics. According to Taoglas, the partnership includes a new global distribution agreement focused on AI and IoT products and services. READ MORE>>.
San Diego 113
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GoFormz Raises $20M In Series A
socalTECH
SEPTEMBER 9, 2021
San Diego-based mobile form and data capture app developer GoFormz said this morning that it has raised $20M in a Series A funding. The company says it provides its software to small, mid, and enterprise customers in the areas of construction, energy, retail, field service, government, healthcare and other industries.
San Diego 113
113 ServiceNow Acquires Loom Systems
socalTECH
JANUARY 22, 2020
ServiceNow , the developer of service management software which has major operations in San Diego, has acquired Loom Systems , an Israeli company which develops artificial intelligence software used for IT operations management. Financial terms of the deal were not announced. READ MORE>>.
EDF Renewables Puts 200 MW Wind Plant Into Operation
socalTECH
MAY 4, 2020
San Diego-based EDF Renewables North America and Iowa energy company Alliant Energy said they have commenced commercial operation of a 200 MW wind project. According to the two, the 200 megawatt Golden Plains Wind Project started operations on March 27th, and is now serving Iowa customers. READ MORE>>.
San Diego 140
140 Lytx Sees Record Revenues
socalTECH
APRIL 14, 2021
San Diego-based driver safety and monitoring equipment maker Lytx says it has set its all time record revenue in 2020, as a result of a 63% increase in new customers. According to the company, it secured more than 100,000 new and upgraded subscriptions.
San Diego 113
113 Nirvanix Selected By IT Services Provider Logicalis
socalTECH
SEPTEMBER 24, 2012
San Diego-based cloud storage firm has roped in Logicalis , a billion dollar IT solutions and managed solutions provider today, the company disclosed this morning. Nirvanix said that it will provide enterprise cloud storage services to Logicalis customers, expanding that firm's cloud solutions portfolio. READ MORE>>.
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Qualcomm Invests $97M In India's Jio
socalTECH
JULY 13, 2020
San Diego-based Qualcomm has just taken a $97M stake in Indian telecom provider Jio , via its Qualcomm Ventures venture arm, Qualcomm said on Sunday. Qualcomm said the investment will go towards the buildout of 5G infrastructure and services for Jio's customers in India. Jio has recently raised a total of $15.7
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124 Scientist.com Acquires HealthEconomics.com
socalTECH
DECEMBER 15, 2020
San Diego-based outsourced healthcare R&D marketplace Scientist.com said this morning that it will acquire HealthEcnomics.com , which operates an online community of scientists and suppliers of heatlh economics and outcomes research. Financial details of the acquisition were not announced. READ MORE>>.
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