Remove Customer Remove Definition Remove Mentor Remove Social Media
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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

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7 Indications Of Your Ability To Get Business Results

Startup Professionals Musings

As a startup mentor, I’m always amazed that some entrepreneurs seem to be an immediate hit with investors, while others struggle to get any attention at all. Message delivery must be customized for each investor. Finally I realized that venture capital and angel investors are actually humans, despite some views to the contrary.

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7 Personal Attributes That Attract Investor Attention

Startup Professionals Musings

As a startup mentor, I’m always amazed that some entrepreneurs seem to be an immediate hit with investors, while others struggle to get any attention at all. Message delivery must be customized for each investor. Finally I realized that venture capital and angel investors are actually humans, despite some views to the contrary.

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What Mattered in 2012: Howard Marks, StartEngine

socalTECH

We were also about to build a really solid mentor network in a short period of time, pulling in about 250 CEO's and CTOs, from all backgrounds and locations. I think we're going to see a real shakeup in how people view social media. You have to listen to your consumers and customers. It was a big year for us.

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8 Strategies For Winning As A Freelancer Or Employee

Startup Professionals Musings

Today, customers and future managers put a higher value on relationships, and expect to know you from industry conferences, social media, or recommendations from peers. Use blogging, outside publication, and speaking or mentoring opportunities to establish credibility and stand out above peers.

Startup 98
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7 Steps To Kicking Your Selling Skills Up To The Top

Startup Professionals Musings

Julie is known as the entrepreneur’s selling mentor, for both men and women. Make it real for your customers with professionally finished collateral and proposals. Socialize your message. Generate leads using social media, but don’t rely on it alone to make sales. Craft your irresistible pitch. Engage graciously.

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Interview with Alex Benzer, SocialEngine

socalTECH

That's funding our new product, FanMix, which is a a social media tool. We have about 8500 customers there, but only a small percentage have built great communities that took off, and the rest floundered. That's why we built FanMix, to solve our own problem, and help our SocialEngine customers to promote their own sites.

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