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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Don’t assume that early input is adequate.

Design 105
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6 Principles For Creating Great Customer Experiences

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Don’t assume that early input is adequate.

Customer 150
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LinQuest Completes TMC Design Acquisition

socalTECH

Los Angeles-based LinQuest, a provider of space systems and related technology for the defense and intelligence market, said it has completed its acquisition of TMC Design Corporation, a provider of engineering, development, and integration company with expertise in electromagnetics, digital signal processing, and radio frequency communications.

Design 113
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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 171
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Cover Technologies Finds $1.6M For Algorithm Designed Buildings

socalTECH

Gardena, California-based Cover , which develops technology which uses algorithms and software to build custom, prefab buildings, including backyard studios, has raised $1.6M in a seed funding round. The funding was led by General Catalyst and Khosla Ventures, and also included Fifty Years, Hyperspeed Ventures, and angels.

Gardena 124
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10 New Realities Drive The Customer Decision Process

Startup Professionals Musings

Today’s customers are overloaded and overwhelmed by too much information, so making a decision is a challenge. You may think this is only important to your marketing and sales people, but in reality it doesn’t matter how great your product or technology might be, you won’t succeed if you don’t understand your target customer decision process.

Customer 136
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Beauty By Design Raises $2.2M

socalTECH

Los Angeles-based Beauty By Design , a startup offering up "hyper-personalized" beauty products based on a customer's skin, has raised $2.2M David Weissman is CEO and Co-founder of Beauty By Design. in a seed funding round. READ MORE>>.

Design 160