Startup Professionals Musings

SEPTEMBER 9, 2023

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design 105

Design Customer Custom Product 105

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers.

Customer 113

Customer Custom Services Conference 113

Startup Professionals Musings

MAY 26, 2023

Every one of you business owners I know periodically introduces new products and services to sustain growth, fight off competitors, or take advantage of new technologies. Customers won’t buy what they can’t find or don’t understand. Solution may require new category development time. Incent these early.

Product 141

Product Services Technical Review Artificial Inteligence 141

socalTECH

FEBRUARY 19, 2021

Foothill Ranch-based iBASEt, a developer of software for the manufacturing sector, said this week that it has named both a new Chief Customer Officer and Chief Financial Officer. The company said it has promoted Scott Baril to the Chief Customer Officer role, and named Daniel de Haas as its new Chief Financial Officer.

Customer 113

Customer Custom Software Services 113

socalTECH

MAY 2, 2019

Los Angeles-based financial software developer BlackLine said on Thursday that it has expanded its customer base, adding such notable customers as Volvo, Waymo, AstraZeneca, the operator of Applebee's, and many others to its list of 2,700 companies who are using its products. READ MORE>>.

Customer 113

Customer Custom Software Development Los Angeles 113

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

Customer 100

Customer Custom Software Services 100

Startup Professionals Musings

SEPTEMBER 16, 2020

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

OCTOBER 21, 2022

One of the quickest ways to become an entrepreneur these days is to develop and publish a smartphone app. According to Tim Cook at Apple, there are over 34 million registered developers in 2022. Here are some ways we both recommend to beat the odds and thrive in today’s app ecosystem: Sell a digital service through your app.

Develop 138

Develop Development Platform Mobile 138

Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Customer 150

Customer Custom Design Product 150

Berkonomics

OCTOBER 31, 2024

Is the product or service possible to produce at all, let alone economically enough to compete in the marketplace? One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer.

Outsource Development 156

Outsource Development Ideas Resource Patents 156

TechCrunch LA

APRIL 9, 2020

The Los Angeles-based app development shop, V/One , is giving away 50,000 free mobile app builds through the rest of April as the company officially launches its platform for would-be, LA-based mobile app moguls. Since its soft launch, December 20th of last year, the app development company has built over 100 new applications.

Mobile 250

Mobile Develop Development Artificial Inteligence 250

socalTECH

MAY 31, 2019

Redlands-based geographical information systems (GIS) provider Esri said on Thursday that it has partnered with a provider of software consulting and technology provider AgIntegrated , which develops a data hub for the agriculture and forestry market. Financial details of the partnership were not announced.

Software Development 133

Software Development Develop Development Software 133

Tech.Co

FEBRUARY 23, 2022

The US Postal Service has just launched a delivery service for you. The new service officially launched on Tuesday, with over 800 Texas locations already in operation and a deadline to be active in all 50 states by the end of September — right in time for the holiday shipping rush. You're in luck.

Services 144

Services Press Commerce Class 144

socalTECH

JUNE 5, 2019

San Diego-based Mapp , a developer of cloud-based digital marketing software, has completed its acquisition of European marketing analytics software developer Webtrekk , the company said this morning. Mapp said that Webtrekk has more than 400 customers, including FlixBus, Porsche Holding, ING, and MyToys.

Develop 100

Develop Development Marketing San Diego 100

socalTECH

SEPTEMBER 24, 2012

Los Angeles-based SocialEngine , the developer of discussion software headed by Alex Benzer, told its supporters this morning that it has added a number of big name customers, including MasterCard, Shell, Entrepreneur.com, and NASA. READ MORE>>.

Customer 133

Customer Custom Services Los Angeles 133

socalTECH

FEBRUARY 2, 2018

Santa Barbara-based property management software developer Yardi continues to add to its long list of customers, saying late last night that it has added a new customer in London. Financial details of the win were not announced.

Customer 113

Customer Custom Santa Barbara Software Development 113

TechCrunch LA

MAY 3, 2022

Upgrade’s e-commerce marketplace has two sides: one that enables consumers to choose a vetted stylist and have their wig colored or customized based on their desired look. However, although they are providing such significant value, a lot of them operate with limited funding and resources, which ultimately affects the customer experience.

Tool 179

Tool Customer Custom Marketing 179

socalTECH

FEBRUARY 14, 2017

Irvine-based cybersecurity software developer CrowdStrike said Monday that it has rolled out a new set of customer support and services options, to support the deployment of its CrowdStrike Falcon software. Pricing on its new services offerings were not announced. READ MORE>>.

Services 113

Services Technical Review Software Review Technical Support 113

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 295

Generative AI TechEmpower CTO Hire Outsource Development 295

socalTECH

MARCH 10, 2020

Santa Monica-based EZ Texting , a developer of SMS marketing software, says it has launched two new services. Pricing on the new services were not detailed by the company. Pricing on the new services were not detailed by the company. EZ Texting is led by CEO Norman Happ. READ MORE>>.

Services 113

Services Marketing Santa Monica Pricing 113

socalTECH

AUGUST 1, 2018

Los Angeles-based SteelHouse , which develops online retargeting and advertising software, has named Rory Mitchell as Chief Customer Officer (CCO) at the company. According to SteelHouse, Mitchell has over 17 years of experience in the area, and was previously at Experian Marketing Services. READ MORE>>.

Customer 100

Customer Custom Advertising Los Angeles 100

socalTECH

NOVEMBER 21, 2019

Los Angeles-based The Stylist LA says it has exactly what you're looking for--a subscription, rental service for fashion items. The service--founded by Emily McDonald and targeted at women-says it curates and rotates looks for its customers, with hundreds of styles and clothing ranging from dresses and jumpsuits, to tops and bottoms.

Services 124

Services Los Angeles Platform Technology 124

socalTECH

AUGUST 30, 2011

Newport Beach-based JustEnough Software , a developer of inventory and demand management software for retailers, said today that it has launched a new product.

Sales 154

Sales Customer Custom Services 154

socalTECH

APRIL 24, 2019

San Diego-based Perspectium , which develops software for service management integration, has raised $8M in its Series B funding round, according to the firm. The company says its customers include Fortune 500 companies, software-as-a-service vendors, and global service providers. READ MORE>>.

Services 113

Services Tool San Diego Software 113

socalTECH

AUGUST 21, 2017

Santa Barbara-based property management software developer Yardi said Friday that it has signed up Cortland Capital Market Services LLC, as a new customer. Cortland Capital Market Services, which is based in Chicago, provides investment servicing, and is using Yardi's Investment Management software.

Capital 113

Capital Services Marketing Santa Barbara 113

socalTECH

JANUARY 24, 2019

Los Angeles-based Plankk , a developer of custom apps for the fitness and exercise industry, said it has launched a brand new, live- and on-demand streaming service for fitness enthusiasts. The new service costs $14.99 The service is available on iOS, Android and the web, with other platforms on the company's roadmap.

Services 113

Services Class Demand Coach 113

Startup Professionals Musings

JANUARY 24, 2020

One of the quickest ways to become an entrepreneur these days is to develop and publish a smartphone app. According to Tim Cook at Apple, there were over 20 million registered developers in 2018. Here are some ways we both recommend to beat the odds and thrive in today’s app ecosystem: Sell a digital service through your app.

Mobile 126

Mobile Develop Development Platform 126

socalTECH

OCTOBER 25, 2012

Santa Barbara-based cloud deployment software developer RightScale said Thursday that it has added three new customers, bringing its total number of software-as-a-service providers to more than 100. RightScale's software is used by software-as-a-service companies to manage updates and deployment of their software into the cloud.

Customer 157

Customer Custom Santa Barbara Education 157

Startup Professionals Musings

JUNE 24, 2023

Customers buy from people, not companies. That means relationships with team members, investors, customers, and vendors. Entrepreneurs who like to be argumentative, complaining, or disagreeable, will have a hard time closing a contract, investment, or a customer contract. Investors invest in people, not ideas.

Customer 90

Customer Custom Outsource Development Entrepreneur 90

socalTECH

AUGUST 6, 2018

Los Angeles-based BlackLine , which develops cloud-based, accounting automation software, said it has added a number of companies as new customers in Q2. Financial impact of all of the new customer additions was not announced. BlackLine's software is used to automate the process of a financial close.

Services 100

Services Customer Custom Los Angeles 100

TechCrunch LA

MARCH 11, 2020

These days, most of the games developed need to be social, multi-platform and extensible, but there are only a few developers with the expertise to bring those toolsets to the profusion of new games that crop up every year. In the game industry, a game can stay in beta for years as developers work out the kinks.

Riot Games 135

Riot Games Develop Development Company 135

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

Customer 97

Customer Custom Training Services 97

socalTECH

NOVEMBER 27, 2018

DataDirect Networks (DDN), which develops storage arrays for high performance computing and similar applications, says it is powering a provider of artificial-intelligence-as-a-service. DDN said the deal will focus on providing infrastructure for Artificial Intelligence as a Service (AIaaS) for CSIR-CEERI customers.

Artificial Inteligence 113

Artificial Inteligence Networking Services Chatsworth 113

socalTECH

MAY 14, 2013

Los Angeles-based content delivery network provider NetDNA is powering a web performance optimization service for WordPress blog owners this morning. NetDNA said that W3 Total Cache , which develops a plug-in for the popular WordPress web publishing software, is using its MaxCDN services to help its customers with optimizing WordPress sites.

Services 185

Services Blogging Web Sites 185

Startup Professionals Musings

NOVEMBER 17, 2018

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 100

Customer Custom Social Media Training 100

socalTECH

SEPTEMBER 3, 2013

Enterprise IT cloud sofwtare developer ServiceNow reports this morning that one of its customers has scored a big award in Australia. servicenow customer australia management software' According to ServiceNow, Orica, a provider of. According to ServiceNow, Orica, a provider of. Orica has 15,000 employees. READ MORE>>.

Customer 153

Customer Custom Software Report 153

Startup Professionals Musings

JANUARY 15, 2023

Almost every entrepreneur starts their journey by developing a solution, based on their idea of a new technology or required service. These idea and developer skills are necessary, but not sufficient, to build a business. Slowly but surely a more central and enduring leader identity will take root.

Develop 110

Develop Development Startup Entrepreneur 110