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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” or “Are you developing for desktop, tablet, mobile, or all three?” The innovator/developer relationship needs to be a conversation.

Develop 520
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Yardi Wins Investor Services Customer

socalTECH

Goleta-based property management and real estate software developer Yardi said this week that it has been selected by investor services provider IQ-EQ as its international real estate fund management platform. Financial terms of the win were not announced. Yardi said it will be used across IQ-EQ's global operations.

Services 189
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Thankful Raises $12 Million for Customer Service AI

L.A. Business Journal

Software company to develop new tool allowing companies to upsell during customer service interactions.

Customer 182
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Have you found your “teacher customer?”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Providing feedback to your teacher customer.

Customer 156
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Find your “teacher customer.”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Find one to teach you.

Customer 243
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Smith Micro Adds Design and Development Service

socalTECH

Aliso Viejo-based software developer Smith Micro Sofware said that it has launched a new, design and development service, which will help its customers develop their own mobile apps. According to Smith Micro, the service is aimed at B2 enterprises and startups, and help them develop iOS, Android, and Windows apps.

Design 100
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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design 105