Startup Professionals Musings

MARCH 16, 2019

Today’s customers are overloaded and overwhelmed by too much information, so making a decision is a challenge. You may think this is only important to your marketing and sales people, but in reality it doesn’t matter how great your product or technology might be, you won’t succeed if you don’t understand your target customer decision process.

Customer 107

Customer Custom Sales Social Media 107

Startup Professionals Musings

AUGUST 16, 2019

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. Keep your team happy to create engaged customers. Build relationships and stop surveying customers.

Customer 84

Customer Custom Training Satisfaction 84

Both Sides of the Table

JULY 9, 2013

You know exactly when you want to sell to this customer and presumably it’s this quarter! And when I say this I’m assuming that you’re already identified the customer pain and talked about how you’re uniquely qualified to solve their business problems. .” Which customers to target: Elephants, Deer or Rabbits ?

Customer 324

Customer Custom Marketing Newsletter 324

socalTECH

MARCH 5, 2014

Those apps all allow users to participate in conference calls and video conferences, including using the iPhone''s front or back facing cameras, document sharing, push-to-talk, and other featuers. According to AnyMeeting, the new iPhone app follows similar apps the company recently released for the iPad and Android. READ MORE>>.

Orange County 178

Orange County Conference Customer Custom 178

Berkonomics

APRIL 27, 2023

Reasons your customer might hesitate. If a potential customer’s cash is tight, or if the relationship between the customer and sales rep is not close enough to move the customer to at least respond, then an offer can sit for months or longer with no acceptance. Will you enforce a deadline if you could lose the sale?

Sales 156

Sales Tool Customer Custom 156

socalTECH

JULY 8, 2021

Adlib's software is used to automate the discovery, classification, extraction, and structure of data from unstructured documents. The company says its customers include B2B brands and Fortune 1000 customers. According to Adlib, the funding will go to accelerate its planned growth initiatives.

Invest 113

Invest Capital Equity Los Angeles 113

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Berkonomics

AUGUST 27, 2020

Data rooms contain access to or copies of all significant contracts with suppliers, customers, consultants, and others. All corporate governance documents, from incorporation articles to minutes of all meetings of the board are maintained in the deal room. Who will use it and when? The payoff.

Software Review 156

Software Review Startup Patents Email 156

socalTECH

NOVEMBER 20, 2017

Irvine-based Cirrus Insight , which develops software for helping aid in sales followups, email marketing, and customer relationship management, has acquired Attach.io , a developer of real time document tracking software. Financial terms of the buy were not announced. was based in Knoxville, Tennessee. READ MORE>>.

Email 113

Email Sales Software Customer 113

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

socalTECH

NOVEMBER 25, 2014

Irvine-based document management software provider Kofax reports this morning that it has scored a big, $775,000 contract win, to automate the accounts payable operations for a U.S.-based, Name of the customer was not disclosed. kofax contract customer document management software' based, multinational conglomerate.

Customer 138

Customer Custom Software Report 138

Berkonomics

JANUARY 24, 2019

Email readers, continue here…] So, to you and to everyone: do not take customer lists, design documents or any document considered a trade secret from any previous employer or previous consulting customer. Further, there is no expiration date on these poisoned documents. The obvious admonition.

Company 120

Company Companies News Startup 120

Berkonomics

JANUARY 24, 2019

Email readers, continue here…] So, to you and to everyone: do not take customer lists, design documents or any document considered a trade secret from any previous employer or previous consulting customer. Further, there is no expiration date on these poisoned documents. The obvious admonition.

Company 120

Company Companies News Startup 120

socalTECH

JANUARY 20, 2009

Irvine-based Kofax, a developer of document capture and management software, said today that it has added the City of Lausanne, Switzerland, as a customer. The system will be used for managing documents related to the city's residency application process, and for scanning and sorting mail.

Customer 100

Customer Custom Software Product 100

socalTECH

MAY 15, 2014

Irvine-based document processing software developer Kofax reported a $1.1M Kofax develops applications used for document capture and handling. kofax document processing software customer' win yesterday, saying that it is offering up its products to an un-named provider of finance and insurance products. READ MORE>>.

Sales 147

Sales Software Development Software Report 147

socalTECH

NOVEMBER 12, 2014

Irvine-based Kofax , the developer of business document management software, reported that it has won a $700,000 contract in the Asia Pacific region. Name of the customer wass snot announced. Kofax said the customer is handling more than 300,000 documents annually. kofax document management business' READ MORE>>.

Outsource Development 138

Outsource Development Report Software Customer 138

Startup Professionals Musings

DECEMBER 29, 2014

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

AUGUST 27, 2017

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Berkonomics

MARCH 21, 2024

I started my presentation, which had been carefully documented in handouts and PowerPoint, with this story… A unique description of the “ignore” lesson. “I We were quite confident that our services would yield great, measurable results.

Sample 156

Sample Report Course Conference 156

socalTECH

JANUARY 30, 2014

Los Angeles-based Glip , the startup developing cloud-based tools to help teams manage projects, plans, documents, and other more, said today that it has integrated its service with Google Drive and Dropbox. The tie allows Glip customers to share their content in both of those online storage services. READ MORE>>.

Google 170

Google SaaS Los Angeles Tool 170

Startup Professionals Musings

FEBRUARY 16, 2018

The market is changing so fast these days, and if you are not planning a solution today for tomorrow’s customers, you may be setting yourself up for failure and don’t even realize it. There are many free generalized tools, including Google Trends , which can be used to track customer behavior in looking for things that don’t exist yet.

Customer 57

Customer Custom Technical Review Software Review 57

socalTECH

JUNE 19, 2020

The company said the new features include new tools for tracking inspections, forms, specifications, drawings, documents, and submittals from a central location; a feature to capture corrspondence history; custom fields; and much more. READ MORE>>.

Tool 113

Tool Software Customer Custom 113

socalTECH

JULY 17, 2014

Irvine-based Kofax , the provider of document capture and related products, reported late Wednesday that it has won a $3.5M Kofax said the customer paid $3.0M Kofax said the customer paid $3.0M kofax document capture software' deal with a Fortune 1000 company. in software licenses and over $500,000 in maintenance fees.

Software 147

Software Report Custom Customer 147

socalTECH

AUGUST 22, 2013

Irvine-based image capture software provider Kofax reported a big customer win this morning, worth $2.3M, with a European bank. Kofax--whose software is used for scanning and archiving paper documents--did not name the bank, but says its applications will be used to process more than 350 million documents per year. READ MORE>>.

Software 138

Software Report Customer Custom 138

Startup Professionals Musings

APRIL 18, 2021

This is the last step of the process, where surprises in the evaluation of the management team, documentation, and personnel problems can derail the investment. Some startups do nothing to prepare for the due diligence process, assuming the people and business plan documents will speak for themselves. Personnel situation is stable.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

SEPTEMBER 1, 2013

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 97

Customer Custom Training Satisfaction 97

Startup Professionals Musings

JANUARY 14, 2023

I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.

Tips 135

Tips Invest Startup Outsource 135

socalTECH

DECEMBER 4, 2013

The sale came as Docstoc had sharpened its focus on premium content for small businesses, rolling out a wide range of services specifically aimed at those customers--the same kinds of customers that are served by Intuit. documents business acquisition merger intuit docstoc' READ MORE>>.

Rustic Canyon 239

Rustic Canyon Santa Monica Resource Acquisition 239

socalTECH

APRIL 8, 2016

Los Angeles-based CapLinked , the provider of secure document sharing and virtual data room software, has linked up with document sharing service Box , according to the company. CapLinked said that it has joined the Box Platform Partners program, to aid in integrating both Box and CapLinked into its enterprise customers' workflow.

Software Review 100

Software Review Los Angeles Tool Platform 100

socalTECH

JULY 7, 2015

Irvine-based Drawloop , a developer of automated document creation software for Salesforce, has been acquired by Nintex , the two said Tuesday. Drawloop was founded by Todd Mezrah and Jim Roberson in 2001, using Salesforce data to merge customer information into sales and service documents in Word, Excel, PowerPoint or PDF.

Technology 100

Technology Sales Acquisition Software 100

socalTECH

DECEMBER 10, 2013

Los Angeles-based Family Archival Solutions is hoping that its new, online service will help address those issues, by letting users manage both their digital--and physical--documents. The company''s partners include Iron Mountain, a major provider of document storage, who the company said is providing document storage for its customers.

Email 196

Email Los Angeles Sites Services 196

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

socalTECH

MAY 21, 2015

The name of the customer was not disclosed. Kofax aid its customer is using its products to automate it human resources onboarding and change request processes, and will modernize its accounts payable processing and handling of more than 140,000 invoices per year. Irvine-based Kofax reported a $1.2M

Resource 100

Resource Customer Custom Report 100

socalTECH

SEPTEMBER 10, 2013

Irvine-based document capture and automation systems developer Kofax announced this morning that it hs products are now being used to process more than 1.1 kofax mortgage document processing mobile capture' million mortgages--or approximately 375 million pages--in the U.S. READ MORE>>.

Outsource Development 138

Outsource Development Outsource Mobile Software 138

Startup Professionals Musings

AUGUST 21, 2021

Explosive growth to an enterprise normally requires a scalable sales model, a well-documented process with incentives, training, and metrics for tracking and management. Of course, customer relationships, and penetration into new market segments are also critical elements. Isolate marketing from sales for maximum customer focus.

Startup 151

Startup Course Sales Entrepreneur 151

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. The customer experience is more than the service.

Startup 111

Startup Training Services Writing 111