Don’t get hung up on early stage valuation.
Berkonomics
JANUARY 28, 2021
Email readers, continue here…] The second story involves the same founder. This one is using outsourced development, support, outsourced customer relations and more.
Customer Email Outsource Outsource Development 
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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right
socalTECH
MARCH 1, 2018
As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.
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How Sendgrid Makes Sure Those App Emails Go Through, With Jim Franklin
socalTECH
NOVEMBER 13, 2012
If you're an application developer, sending emails through your application can be a chore. It turns out it's not just a quick line of code to send an email -- it's also a hassle to make sure that those emails get delivered, that your email isn't classified as spam, and handling all sorts of delivery issues.
Don’t get hung up on valuation.
Berkonomics
JULY 10, 2014
Email readers, continue here.] The second story involves a founder who is using outsourced development, support, outsourced customer relations and more.
The Power of “In Person” – Why Distributed Teams are Less Effective
Both Sides of the Table
JULY 5, 2010
You attend five customer meetings together over a two-week period and after each meeting you replay the results in the office about what it meant. The sales rep that brings back news from the front line that is shared with the office adds to our collective knowledge about customer needs, product design flaws or partnership opportunities.
Pour And Stir II – Managing Your Cost Per Customer
InfoChachkie
DECEMBER 2, 2009
As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.
5 Expenses Startups Cannot Afford to Cut
Tech Zulu Event
MAY 22, 2014
Outsourcing can be an extremely cost-effective solution here. Not only will you avoid adding to overhead costs at this early stage, but you’ll save management time — and free yourself to focus on developing your business. At a minimum, you should engage a lawyer to draft and/or review every contract you enter into.
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