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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Customer 113
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How Sendgrid Makes Sure Those App Emails Go Through, With Jim Franklin

socalTECH

If you're an application developer, sending emails through your application can be a chore. It turns out it's not just a quick line of code to send an email -- it's also a hassle to make sure that those emails get delivered, that your email isn't classified as spam, and handling all sorts of delivery issues.

Email 157
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Don’t get hung up on early stage valuation.

Berkonomics

Email readers, continue here…] The second story involves the same founder. This one is using outsourced development, support, outsourced customer relations and more.

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7 Grants For Black-Owned Businesses to Apply For in 2024

Tech.Co

In addition to the regular pressures of running a business in this climate, Black business owners have to contend with discriminatory lending practices from banking institutions and racial prejudices from buyers – with a recent report revealing that 76% of Black business owners claim they’ve experienced racism from a customer.

Design 132
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Use creative fundraising instead of equity or debt?

Berkonomics

So, I went to visit several customer CEOs, told them my story, and asked them to advance some amount against their future billing from me. In return, I said, I would give them more time than originally contracted for, and certainly would treat the relationship as special from that moment on. How about your suppliers as partners?

Equity 156
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3 Mistakes Software Developers Make That Can Cost You Your Business

Inverted Software

At Inverted Software we often help our clients manage offshore and onshore development teams. Our proprietary processes and unique experience helps us evaluate and correct software development practices that have proven inefficient and instill practices that insure productivity and success. Developers love to experiment.

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Your time is as valuable as your money.

Berkonomics

Enterprise time, as opposed to personal time management, is the sum total of resources available to a company expressed in terms of time – time to develop, to debug, to produce, to deploy, to respond to issues, and to make changes in plans that are not working. The relationship between time and money. An easy way to fall into time bankruptcy.

Resource 156