Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. The recent pandemic and remote team members have made the focus on social even more critical.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

DECEMBER 25, 2020

These holidays, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Yet there is more and more evidence that jumping tasks on every alert for a new email, text, or phone call actually decreases overall productivity.

Email 170

Email Activity Social Media Coach 170

Startup Professionals Musings

JULY 17, 2021

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. Turn technology into a productivity engine, rather than a burden, to battle the avalanche of email, texts, and social-media alerts that threaten your productivity. That’s productivity.

Framework 153

Framework Product Entrepreneur Social Media 153

Startup Professionals Musings

JUNE 14, 2021

Unfortunately the comments you don’t hear from customers, business partners, and peer leaders are the ones that do you the most damage. Evidence continues to mount that companies with trusted leaders, such as Zappos , tend to outperform others in financial results, as well as team satisfaction, by as much as three to one.

Social Media 101

Social Media Examples Satisfaction Media 101

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. This category encompasses a vast array of content, from emails and text documents to social media posts. Unstructured Data, as the name suggests, lacks a clear structure.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

DECEMBER 3, 2018

For example, while social media exchanges are now quick and simple, they miss all the body language and emotion that many believe constitute more than fifty percent of human relations and communication. The result is that even highly engaged workers can get results without a sense of fulfillment or satisfaction.

Social Media 78

Social Media Satisfaction Summary Activity 78

Startup Professionals Musings

DECEMBER 5, 2018

Customers and peers still expect follow-up and timeliness. Today there are many more ways to make contact, including email, social media, and web site queries, yet a common complaint I still hear is that no one ever responds. Businesses grow based on customers served. I don’t believe that will ever change.

Customer 90

Customer Custom Social Media Satisfaction 90

Startup Professionals Musings

NOVEMBER 13, 2015

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Yet there is more and more evidence that jumping tasks on every alert for a new email, text, or phone call actually decreases overall productivity.

Email 100

Email Activity Product Social Media 100

Startup Professionals Musings

JANUARY 2, 2015

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. Turn technology into a productivity engine, rather than a burden, to battle the avalanche of email, texts, and social-media alerts that threaten your productivity. That’s productivity.

Product 111

Product Entrepreneur Framework Social Media 111

Startup Professionals Musings

JANUARY 3, 2016

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. Turn technology into a productivity engine, rather than a burden, to battle the avalanche of email, texts, and social-media alerts that threaten your productivity. That’s productivity.

Product 60

Product Entrepreneur Framework Social Media 60

Startup Professionals Musings

JUNE 2, 2011

You get the personal satisfaction of making something out of almost nothing. Print advertising is expensive, but social media is free. Ask satisfied customers to spread the word on yelp, tripadvisor, Angieslist, etc., Customer service is free. You get to call the shots. Dick's Sporting Goods was started with $300.

Startup 92

Startup Capital Blogging Ideas 92

SoCal CTO

DECEMBER 1, 2010

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. We had several emails back and forth where he provided basic details on the concept. No Business Plan Survives First Contact With A Customer – The 5.2

Technical Review 175

Technical Review Startup Product Technology 175