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Nimble Partners With Call Center Software Developer

socalTECH

Santa Monica-based Nimble , which develops contact management software-as-a-service, has linked up its tools with call center software developer Talkdesk. According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data.

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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” or “Are you developing for desktop, tablet, mobile, or all three?” The innovator/developer relationship needs to be a conversation.

Develop 520
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Software Development Companies in Southern California

SoCal CTO

I've helped organize the Los Angeles CTO Forum for almost 10 years. This is a private group of CTOs who are responsible for software development within their companies. They are generally the senior most person responsible for custom software development, database design, database administration, web development, etc.

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Generative AI – The End of Empty Textboxes

TechEmpower

Leveraging LLMs to help users fill in text, whether it’s by providing starter content, samples, or highly personalized tips, makes their lives easier. So instead, we fill it with a completely custom blurb, written just for him: Hello! Now that AI is here to help, every textbox is an opportunity to help a customer through the challenge.

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LogicMonitor Migrates Citrix GoToAssist Customers

socalTECH

Santa Barbara-based infrastructure performance monitoring software developer LogicMonitor announced this morning that it has been named the "preferred" IT performance monitoring platform by Citrix, which is decommissioning its GoToAssist Monitoring product. READ MORE>>.

Customer 100
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Classy: More Than $1.1 Billion Raised For Nonprofits

socalTECH

San Diego-based nonprofit fundraising software developer Classy says that more than $1.1 billion was raised by its nonprofit customers on its platform in 2021. The company--which helps nonprofits reach out to donors--said about $30.8 million of that was in recurring donations on its platform.

San Diego 189
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Servier Licenses CureMatch Tech for Custom Cancer Drug Treatments

Xconomy

A global pharmaceutical company based in France has licensed software developed by San Diego digital health startup CureMatch that aims to help cancer doctors customize the combination of drugs they prescribe to patients based on mutations in cancer DNA. The company, which CEO Bob Manning says has raised about $2.5